Carbon2cobalt

Will start with the positives - I found the quality of the sweater I bought for my husband very good, and it was true to size. I have absolutely no complaints on those fronts.
My issue comes with the colour that was shown in the catalogue was absolutely not the same as the colour of the actual sweater. I would generally have not complained about this too much, except it was the second time I bought something (men's shirt) where the colour was too far from what the catalogue showed.
I returned the shirt and it did take a long time for the credit - and only after a couple of emails.
The sweater we did keep - as thankfully my husband did like the "new" colour.
The other issue is that their catalogues don't show the products on people - so its hard to really gauge what things look like when being worn.
I feel that with the price of these clothes, they need a better business model. I'll be very hesitant to order from here again.
Picture shows catalogue vs the actual sweater colour.

Despite online, not so good reviews, I bought 5 different shirts because the "looked like my type of shirt." Mistake, mistake, mistake! 4 of them ripped at the elbows. Now, it's easy for someone to say "You bought the wrong size, or you're too heavy, or you're too rough on the shirts" but I also own many other similar shirts from different companies - the same size - and all of those are among my favorite shirts. I've been the same size and weight for 20 years, so I know it's not me or anything I'm doing. Don't buy these expensive shirts - they don't last!

Clothing is way overpriced for the quality. After several washing the clothes fall apart. Spent $180 on a pair of boots and they charge $15 for the slowest shipping method and take forever to receive. Would not recommend for the price. Who charges shopping anymore for a near $200 purchase. Ridiculous!

My order never shipped. The tracking number they gave me was not on file at FedEx. I asked them to ship again. Refused. When I asked for a refund, they refused. Took to long to contact them they said. Less than 30 days. Buyer beware.

Final thoughts: be aware & informed. Some products have issues. But you can return anything at any time. And I would suggest talking to a manager if you want free shipping. Every single manager I have spoken with has been very reasonable and accommodating. I did have an issue with one of their newer employees during the holiday season but I asked to speak with a manager and everything went beyond my expectations. Bottom line is that some of the clothing is fantastic! To me, it's worth it to take have the possibility of a phone call and a return. Some people may not have the time for that and if they don't I would not advise shopping here. Otherwise, like I said, they are very accommodating and there are no time limits on the returns from what I can understand.

I was at a loss as to what to buy for my great grandson for Christmas. He's a teen and lives at a distance, so I'm never sure of his size of likes & dislikes. I happen to receive a catalogue through mail for Carbon2Cobalt and looking through it, I liked what I saw. I ended up ordering 4 of the very masculine leather and metal men's wrap bracelets. He's at the age where he's finally wearing a watch, so just knew he'd like these neat men's bracelets. The quality is excellent and they arrived promptly. I'd definitely purchase again from this company.

When I looked at he catalog I saw stuff I just ' had to had'. Unfortunately, almost without exception, they looked a LOT better in the catalog than in person. Their sizes are also very inconsistent. I had to make several returns/exchanges. If you are buying something cause it looks great in the catalog, I highly suggest you set your expectations very low- it will not look like the item in the catalog. My original spend was $700 and several items, of which only 1 was even close to the catalog pictures. Buy here at your own risk

Ordered item for Dec 3 delivery. It was changed to mid January. I get it, that happens today. BUT, when I called to cancel (after being on hold for over 10 minutes twice), I was told that cancellation calls have to be "escalated" and I would get a confirming email a day or two later. Obviously, that never happened. Guess I'll have to spend more of my time on hold trying to cancel this.

I placed an order on line last evening at 8:30 pm. I call today ay 9:09am and was told no changes could be made and that I would just have to return and reorder. I should have listened to the reviews they are a 2 star for a reason.

I ordered a men's leather "bend in the road" jacket- it arrived very promptly and is the nicest, softest, warmest leather jacket I have ever owned. I am very happy with my purchase. My son was so jealous that I ordered leather jackets for him and his wife for Christmas. As with my original order, they arrived within a few days of ordering and my son and daughter in law love them! Not sure why all the negative reviews but I am very satisfied.

I didn't act smartly. I ordered $500 in clothes my first order. I'm trim and fit and KNOW my sizes relative to all the major brands and most run accurate by size. I just bought a great looking shirt... size M. It was literally a XL in any other brand. Everything else I bought was just as ill fitting. DONE with brand!

I've never heard of this company before a declined 5am charge for 90 bucks in my checking account. So I wanna know how yall even got my card info!?!?!?!?!? Luckily they got the expiration date wrong

Purchased an Expedition Bag and upon receipt it was mashed out of shape, a cheap lining and the so-called padded slot for a laptop was insufficient at best. This is one of the cheapest products I've ever purchased. I've never been so impressed with a catalog's offerings and so disappointed with the actual product. It just goes to show what a good photographer can do with his/her clients product. BUYER BEWARE! Do not recommend this to anyone expecting a quality product.