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CarAutoCovers

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Virginia
1 review
0 helpful votes
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Junk Product
September 17, 2024

Material disintegrates after 1 summer. They will keep replacing the car cover but charge between $69 - $89. I have had 3 covers in 2 years. The material fall apart and creates a White powder all over my vehicle. The last cover lasted only 3 months and they will not replace it for FREE or refund me. BBB has been contacted.
Attached photos show the material falling off. This ones headed to the trash

Date of experience: September 17, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome cover
October 3, 2022

Very nice material, similar to the cover on my Travel Trailer. Fits perfectly. The only improvement that I would make is adding a tag for the back and making them both larger so they're easier to find.

Date of experience: October 1, 2022
India
7 reviews
1 helpful vote
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Impressed with the quick response and fastest service. Car Covers are just excellent that having unique texture, design and style. Perfectly fitted for my car. They have an amazing selections of cover at very affordable price with free shipping and lifetime warranty on all Car Covers.

Date of experience: July 26, 2021
California
1 review
2 helpful votes
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www.carautocovers.com
October 13, 2021

Bought an upgraded cover for my truck in March 21. The cover is now literally falling apart and deteriorating into dust. 6 months and the material is rotting away. The cover has a "life-time" warranty. They will not refund my purchase price stating that they only refund up to 30 days. They will ship me a new cover, of the same material, for $30. The scam here is that they want $30 for a replacement cover every 6 months. The material is pure crap and wont last 6 months? What a scam. Beware of this place and online cover sites.

Date of experience: October 13, 2021
New York
1 review
3 helpful votes
Follow john f.
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They tout a lifetime warranty however they will only replace it 3x. For $30 shipping. Now if the cover lasted say 3 or 4 yrs. That's good. But the longest I had one last was 14 mo. So you go through the 3 replacements pretty quick. They say it's a LIMITED lifetime. But the word LIMITED is not mentioned till it's to late. Underhand tactic imo

Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
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Generic fit for my 65 Mustang!
August 29, 2022

Cover arrived on time. The fit is about the same as a generic cover. It isn't long enough and the sides hang over way to much. Next time I'll spend the extra $$ and purchase a better for fit for my Stang!

Date of experience: August 29, 2022
California
1 review
2 helpful votes
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Wheres my car cover
October 7, 2021

Ordered cover 10 days ago, have not received. Called two days ago and they insured me it would be there by end of day. Nothing yet, so I checked their reviews and found that they lack honesty with warranty and quality of product. Poor fit and no 100% warranty according to reviews. I never received a tracking number Buyer be where. JPV

Date of experience: October 7, 2021
New York
1 review
0 helpful votes
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Scammers
August 25, 2023

This company is a total rip-off! I have received the car cover and it does not fit properly to my car. It is very short. It is made for small cars and the material is not a fiver layer. The car I own is a 2016 Nissan Quest.

Date of experience: August 25, 2023
Texas
3 reviews
2 helpful votes
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The picture you see is the first cover I received. Not exactly the "custom fit" I was looking for. I also experienced the frustration of the infamous "e-mail Customer Service". After over 8 weeks of going back and forth, sometimes with gaps of 2 weeks without a reply, I finally decided to contact them by phone. This is when I got results. I sent the pictures you see as they requested and received my replacement within 10 days. Although the replacement is not a perfect fit, I'm happy with it. They even allowed me to keep the old one.(don't know what I'm going to do with it), but in the end I believe they stepped up and took care of the problem. You will have make up your own mind as to whether you do business with CarAutoCovers or not.
I will up date this in 6 months as the cover will live outside in the Texas weather.

Date of experience: October 4, 2018
California
1 review
2 helpful votes
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Bad customer service
January 29, 2022

I bought a '21 BMW X1 car cover. They sent me the wrong product. It was soo bigI I wanted to return it. I was having a hard time trying to reach them. I finally got through by email. They said they don't pay for returns. They offered to only return $40. And I keep it. I said no way it's too big. That's not even half. I told them it was the wrong product and didn't want it. I had to send it back I wanted my full refund because during that time I bought another one from CarCovers.com. I didn't want it and couldn't use it. I mailed it back through UPS with cost of $75. They eventually returned my money for the car cover but would not refund the postage paid of the $75. They should have paid for it as they sent the wrong product. Why did I have to pay for something that was not my fault. They should have eaten it up for their mistake. You don't treat your customers that way. Not a good way to run a business!
Adolfo

Date of experience: January 29, 2022
California
1 review
1 helpful vote
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Replacement
June 14, 2016

Had a cover for our sportscar. Unfortunately the sun severely damaged it in less than a year. Replacement was quick, easy and with no hassles. Good warranty! Hopefully the new one they are sending will be more durable!

Date of experience: June 14, 2016
Washington
1 review
2 helpful votes
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I have an antique Ford truck. The customer service representatives worked closely with me. Working from measurements and photographs they provided an excellent cover for the vehicle. Very soft yet durable interior fabric and a tough outer layer. Thank you.

Date of experience: February 5, 2017
Hawaii
1 review
0 helpful votes
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Acceptable.
October 24, 2016

Shipping was great.
Packaging good.
Material seems pretty thin, but appears to be worthy of dust and rain.
Fit for my 64 4 door Malibu is acceptable, but seems at the rear end are slightly narrow- the corners of car are about 5" outside of the fitted corner on the cover, but it still works. I'll see if I can post pics.
Overall, acceptable but I think I'll go with a different company next time or just pay for a thicker product. Time will tell.

Date of experience: October 22, 2016
Ukraine
2 reviews
0 helpful votes
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Price was fair, process was easy, quality seems to be excellent. It was fairly straight forward to install and does a great job covering the trailer. With all the straps and at least 6 vents I don't think that wind will be an issue but time will tell. Would definitely recommend purchasing from these folks

Date of experience: February 26, 2021
Florida
1 review
6 helpful votes
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Yes that's right, INDIA. They have American flags all over their site as if this is a hand made USA product, think again. Just for that I don't want their business. The cover doesn't even fit well, no cut outs for the side mirrors, my car looks like complete sh*t with this cover on. Like a fit person wearing super baggy clothing with their pants hanging below their $#*!.

Date of experience: December 7, 2017
Illinois
1 review
0 helpful votes
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Regret purchasing from this company. The car cover was ordered specifically for the model and year and I thought it would be custom made. Ill let the attached photos speak for themselves. After they got my money, they couldnt care less that their product didnt fit.

Date of experience: October 22, 2016
New York
2 reviews
0 helpful votes
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Best item with excellent service
September 10, 2016

This is my first order with CarAutoCovers and I was very much amazed to see the product and shipping service. I would like to give more than 5 stars but system does not allow me. However they deserve 10 stars.

Date of experience: September 9, 2016
Latvia
1 review
1 helpful vote
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1000% weatherproof
October 23, 2017

Item is 100% waterproof. Used it for 2 months already and it stayed identical as to the day that I got it. It went through tough periods of nature, especially after the recent storms down in Florida. Very good experience.

Date of experience: October 23, 2017
Utah
1 review
0 helpful votes
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They went the extra mile to fix my problem!
December 20, 2016

I was having issues communicating through email, but one I called and spoke with the support team, they went the extra mile to make sure the problem was fixed.
I quickly went from being irritated to pleasantly surprised and overcome with appropriation.
Thank you so much for turning what could have been an offal situation into a hassle free positive one.

Date of experience: December 20, 2016
Bangladesh
1 review
0 helpful votes
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Thanks for providing
December 13, 2016

Took a little longer than expected to arrive after ordering but Fits our '98 BMW 318 very well, extremely quick and easy to fit on car, less time than it takes to raise the top. Im very satisfied overall.
Thanks very much

Date of experience: December 13, 2016

Overview

CarAutoCovers has a rating of 2.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarAutoCovers most frequently mention return shipping, full refund and purchase price. CarAutoCovers ranks 33rd among Auto Accessories sites.

service
21
value
17
shipping
21
returns
13
quality
17
+42