CarAutoCovers has a rating of 3.86 stars from 238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarAutoCovers most frequently mention customer service, great product, and lifetime warranty. CarAutoCovers ranks 30th among Auto Accessories sites.
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Easy to order. I thought it would be more custom ie fit better, mirror pockets etc. It's way thinner than I expected for an outdoor cover.
Bought a car cover (3-layers) from this site, put onto my car without even move it, but the cover start to fall apart after few months, and the white layer on the top of the car completed "melt away". Called company, the manager told me it did not "melt" within 30 days so I could not get refund. More ridiculous is he told me that the damage is due to "weather"! They will not ship me a replacement unless I pay them $30, which might "melt" again after 30days----do not buy from this site.
Very nice material, similar to the cover on my Travel Trailer. Fits perfectly. The only improvement that I would make is adding a tag for the back and making them both larger so they're easier to find.
When we ordered the cover we were promised same day shipping and that the product was in stock, we even paid for overnight shipping. Since this order was placed at 10am we were expecting it to ship same day. This did not happen, it was not shipped till 5pm the next business day and then took 2 days to arrive at our location. When we contacted the company about this we were refunded the shipping right away. Then we were given the run around about returning the package that we no longer wanted. We were told by a manager that we should except the package and then message them. They would send us a return label and refund the cost of the product. We did that, then we were told by the company that we never should have accepted the package and that now we were responsible for taking the package back to FED EX. For 2 weeks we repeatedly reached out to the company trying to contact a manager and were told that there apparently is never one on shift. We ended up taking the package back to FED EX without any communication from the manager that we were repeatedly told was receiving our messages.
Cover was suppose to be custom fit, but does not cover the front end all the way and the wind keeps blowing it up. Plus, water-resistant but not waterproof as stated. Not worth it to risk an expensive classic car. Cutomer service is good however, they sent a replacement but still not waterproof. Then they did offer a partial refund which was nice.
Great experience, shipped quickly. Delivered in good condition.
Bought a car cover (3-layers) from this site, put onto my car without even move it, but the cover start to fall apart after few months, and the white layer on the top of the car completed "melt away". Called company, the manager told me it did not "melt" within 30 days so I could not get refund. More ridiculous is he told me that the damage is due to "weather"! They will not ship me a replacement unless I pay them $30, which might "melt" again after 30days----do not buy from this site.
Tip for consumers:
Simply do not buy from this site at all. You can better value and quality from Amazon.
Products used:
Car cover
Price was fair, process was easy, quality seems to be excellent. It was fairly straight forward to install and does a great job covering the trailer. With all the straps and at least 6 vents I don't think that wind will be an issue but time will tell. Would definitely recommend purchasing from these folks
I just received my cover and have not had a chance to use it but I bought the same brand for a different car I own several years ago and have not had any problems with it up till now.
Car Auto covers are great. You follow up on orders and really service and care about your customers. This is our late son's car and we want to preserve. Thank you
Tip for consumers:
Great site easy to navigate.
Products used:
Car cover.
I delayed, delayed, delayed in ordering a cover for my '52 Caddy. I feel like such a dork. The cover provides protection and fits beautifully while making covering/uncovering a snap.
Jennifer and Mark took great care of me. When my car covers failed they replaced immediately at no charge to me other than shipping... fair enough. I am very happy with them thanks Anthony
This company went above and beyond as far as customer service! I had ordered the wrong size and CarAutoCovers fixed everything. Thank you so much!
Bought an upgraded cover for my truck in March 21. The cover is now literally falling apart and deteriorating into dust. 6 months and the material is rotting away. The cover has a "life-time" warranty. They will not refund my purchase price stating that they only refund up to 30 days. They will ship me a new cover, of the same material, for $30. The scam here is that they want $30 for a replacement cover every 6 months. The material is pure crap and wont last 6 months? What a scam. Beware of this place and online cover sites.
Tip for consumers:
The product (car cover) is garbage and will not last more than 4-6 months. Very bad material. Stay away from this place and most other auto/truck online stores. Bad warranty policies.
Products used:
Truck cover
They tout a lifetime warranty however they will only replace it 3x. For $30 shipping. Now if the cover lasted say 3 or 4 yrs. That's good. But the longest I had one last was 14 mo. So you go through the 3 replacements pretty quick. They say it's a LIMITED lifetime. But the word LIMITED is not mentioned till it's to late. Underhand tactic imo
Easy to order. I thought it would be more custom ie fit better, mirror pockets etc. It's way thinner than I expected for an outdoor cover.
Prompt service and delivery. Cover fits vehicle perfectly. Clear and adequate instructions for use.
Thanks...
I had an amazing shopping experience with CarAutoCovers. The cover is waterproof, and it fit perfectly to my car model. I honestly recommend.
Cover fits nice worth the money! Also customer care is very helpful Would purchase again in the future for another vehicle
Car we wanted was not available for at least an hour however were given a choice of any other car in same category which ended up being fine. You do not have an option on your survey to say car you rented was not available but you got the same category you either have an upgrade or downgrade question don't say same category
I just let it go but if it matters to you either stay all over your order of buy else where. There really is no excuse for this.
Products used:
Car cover
Cover arrived on time. The fit is about the same as a generic cover. It isn't long enough and the sides hang over way to much. Next time I'll spend the extra $$ and purchase a better for fit for my Stang!
Tip for consumers:
Better reviews
Products used:
Car cover
Ordered 2 car covers. Was a little mix-up but they addressed it quickly and everything was resolved. Great customer service!
This company is a total rip-off! I have received the car cover and it does not fit properly to my car. It is very short. It is made for small cars and the material is not a fiver layer. The car I own is a 2016 Nissan Quest.
Tip for consumers:
The cover is now literally falling apart and deteriorating into dust. 6 months and the material is rotting away. The cover has a "life-time" warranty. They will not refund my purchase price stating that they only refund up to 30 days. They will ship me a new cover, of the same material, for $30. The scam here is that they want $30 for a replacement cover every 6 months. The material is pure crap and wont last 6 months? What a scam. Beware of this place and online cover sites.
Products used:
Car Cover
Previous was the evolution 4. This one is lighter and more water repellent. I got about 3 and a half years out of the 1st cover before it started to fall apart. Living on Long Island using the cover at least 4 to 5 times a week I hope this cover will last a little longer.
The cover that was sent to me was too tight. Right from the start, they did everything possible not to give me a refund. And this is the last message I received from them. Totally unacceptable.
Try closing in the mirrors.
According to the pictures you provided. The cover looks like a custom fit. These are sure-fit covers, not a custom fit, but your cover looks exactly like a custom fit. The best we can do is to refund $20 and you can keep the cover. Please keep in mind that the cover will stretch over time.
Car Covers - Car Cover at 50% Off with Free Shipping and Lifetime Warranty on all Car Covers. Buy Outdoor Car Covers, Indoor Car Covers and Waterproof Car Covers at CarAutoCovers.com. Best Reviews on Car Covers. Call us now at 1-800-288-5844.