Car and Truck Remotes
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Car and Truck Remotes

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Louisiana
1 review
1 helpful vote
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AMAZING COMPANY
January 12, 2021

This company is absolutely amazing. Their personal touch customer service is outstanding. I ordered a key from their site, and when it arrived I took it to the dealership to have it coded to my truck. The dealership stated they were able to code it but the code would not remain. I made contact with Car & Truck and they replaced it right away! Received the second key and had no problem!
I can't thank them enough for the exceptional service they provided me.

Date of experience: January 12, 2021
Wisconsin
1 review
1 helpful vote
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Great!
October 18, 2017

Remote appears to be identical to the one that came with my car (including the little hidden key in the fob for opening the door in the event of a dead battery). We were able to program it using the instructions in the car's manual. So far, so good! And for people complaining they had to program their purchases... what magical world are you living in where you would just be mailed a remote that worked with your car automatically? What would stop it from working on every flipping car on the road?!?

Date of experience: October 18, 2017
Canada
1 review
0 helpful votes
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Very satisfied with the service. The replacement pad for the key less entry worked as soon as I put it in. Should have started with that first, then if it didn't work order the new pod. Nice to go out to a warm vehicle again.

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
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The original yellow 2014 Honda Keyless Entry Remote Key rubber cover had worn to the point of falling apart. Goggling the rubber cover landed me on carandtruckremotes.com where I found the exact replacement in multiple colors. Our now purple rubber cover should keep the key staying functional and look like new.

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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Best company ever!
January 2, 2018

They were the best company I've ever dealt with. Their free customer phone support helped me to get the exact part I needed, including cross referencing my VIN number. My replacement part depended on whether my original was Dealer installed or Factory installed. None of the 3-4 companies I had purchased remotes from that wouldn't program even knew this. My part was shipped in 2 days even without request for special shipping and when it arrived, I was able to program it on the first try successfully, I was elated! Even their website is much more professional than all the others. I can't praise them enough.

Date of experience: December 31, 2017
Canada
1 review
1 helpful vote
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Horrible customer service. Keys didn't work.
March 1, 2023

I gave them the proper info for my 2012 expedition max. They sent keys that looked correct. I got them cut and had the locksmith try to program them. Didn't work. Went to Ford. They couldn't get them programmed either. Carandtruckremotes could offer no advice other than pay for the shipping twice to get them returned for a refund. They didn't try to troubleshoot at all. Don't waste your time and money. You are better off just buying the real deal to start with. Locksmith told me they've had a lot of issues with these knock off keys from car and truck remotes and that even when they do work they don't last long. I wish I'd done more homework before buying.

Date of experience: March 1, 2023
Florida
4 reviews
1 helpful vote
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Wrong part and no info
January 6, 2024

Despite the fact I gave them all my correct info, they sent me the wrong key fob and after asking twice for the correct info, they have not replied to me. Poor service and I am disputing the charge based on false advertising.

Date of experience: January 6, 2024
Oregon
1 review
1 helpful vote
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The order was made and charged to my account, with overnight shipping (I needed the fastest option of course). I waited 7 days and received no product, and was forced to contact local dealerships, locksmiths, and with great difficulty found someone with blanks for my car. Customer Service eventually got in touch with me via email (calls didn't work) and it seems that they were unable to ship my product timely because it was out of stock. I don't know if it was my fault for not seeing it was out of stock during the order or if their order system could have been more clear on it. In any case, they refunded the money when I needed to use a local, faster option. I would try them out again, but look carefully to make sure it's in stock, in case you need your key in a hurry.

Date of experience: March 6, 2021
Utah
1 review
11 helpful votes
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Bahh Humbug
December 11, 2017

Total disappointment with product. Too pricey. Others have new, cheaper, and free shipping. Also it's not doing what it's supposed to do. Please make me happy this Christmas and refund my money and I'll send back the junk you sold me. Please try to have a Merry Christmas, because I certainly won't. I'm with you, Wayne V.; Terry V; Luis L. Good luck getting any satisfaction. What a waste. Grumpy customer.

Date of experience: December 11, 2017
Washington
2 reviews
0 helpful votes
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It won't unlock the vehicle or start it. I Spent $80,00 and got screwed. If it was supposed to be programmed, they never bothered to send any directions. Really shabby performance on the part of this vendor.

Date of experience: September 23, 2017
Maryland
1 review
11 helpful votes
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I ordered sienna 2006 remote. Order was processed online and the product arrived as promised. I was able to program without difficulty. However, ONLY two buttons work - lock and unlock. Side door and tail gate button locks the car! It is not a great product.

Date of experience: June 24, 2018
Texas
2 reviews
2 helpful votes
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Was the correct fob, but after programming, only locked and unlocked front doors. It will not open side panel doors or back hatch. After calling the company, I was emailed a free return mail label to send fob back to them. I am now waiting for the new fob to be mailed to me. Let's hope I receive one that works!

Date of experience: November 14, 2017
Colorado
1 review
0 helpful votes
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Easy ordering
November 18, 2021

I was able to find the correct replacement or in my case a spare key for my vehicle with ease with fair pricing. I trust this process of getting a blank ready to program key fob over finding one on ebay or other sites

Date of experience: November 17, 2021
Georgia
1 review
0 helpful votes
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The customer service attendant was very professional and knew her product. Received the fob on Monday, after ordering it the previous Friday. Took the fob to a local dealer and it was programmed and working properly in about 10 minutes. I will definitely order from them again.

Date of experience: December 15, 2017
Wisconsin
3 reviews
0 helpful votes
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I received the two remotes for my wife's van, but they were incorrect. I called and they immediately sent out the correct replacements! I should get them tomorrow or Tuesday. I'm sure I will get another email asking for a review, & I will fill it out! I am really glad how quickly Customer Service responded, & hope the remotes work as well as they do!

Date of experience: October 8, 2017
Bermuda
1 review
11 helpful votes
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My wife and I live in Bermuda. We own a 2008 Honda Fit. The keys to our car broke so we went on line to car and trucks remote website We ordered 2 remote keys and rec 2 plain keys. Kind of ironic given the company name.

Date of experience: December 24, 2019
Michigan
1 review
0 helpful votes
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Key Fob Replacement
August 4, 2017

I had a hard time finding the correct key fob replacement for my vehicle. I found here and received within the time my shipping indicated. All items were packed with care and in the condition promised. Saved my hundreds compared to buying new from the dealership.

Date of experience: August 4, 2017
South Carolina
1 review
14 helpful votes
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I received and unopened sealed package from Fed Ex with nothing but an invoice for $382.00 inside. I figured everybody makes mistakes, they just forgot to mail the keys. They told me to take it up with Fed Ex. Do not do business with this company.

Date of experience: July 3, 2019
Texas
1 review
0 helpful votes
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Very easy to find what I was looking for on website and the key fob I ordered was delivered in a timely fashion. Had the dealer program the key and it worked but did not unlock or lock the back doors. Will just make do with it the way it is.

Date of experience: November 28, 2017
California
1 review
0 helpful votes
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I recently purchased 2 replacement keys for my Ford F-150 pickup truck. They are the kind that must be cut and programed by a locksmith. One key was cut and programed and worked perfectly, they other had a slight issue. When I contacted customer service Paulina was so understanding and helpful. Since the defective key would start my truck, (it was the remote on the key that was defective) she allowed me to keep that key until I received the replacement. She sent me a prepaid return label. I received the replacement key today, and it functions perfectly. I now have 2 working keys, one for my Wife and the other for me. It's nice to deal with businesses that stand behind their products, and take care of their customers, even when it's a small order like mine was. They were recommended to me by a friend, and they certainly do not disappoint me. I will purchase from them in the future, and recommend them to family and friends.

Date of experience: June 22, 2021

Overview

Car and Truck Remotes has a rating of 2.5 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Car and Truck Remotes ranks 45th among Auto Parts sites.

service
34
value
42
shipping
42
quality
40