Car and Truck Remotes

Paid extra for 2-day shipping. Took the keys to a dealer 180 miles away and they didn't work. Had to pay the $225 per key at the dealer. The customer service rep here at "carandtruckremotes" told me dealers always do that... he wouldn't listen to me and then hung up on me. I called back and they played the "it was Scott not me, and Scott is on another call." Then he gave me a fake owner name and told me someone would call me. Don't get ripped off by these weak people hiding behind an internet page.

I took the fob to the Dodge dealer when I went to pick up my 2016 Town and Country. The salesman turned it over, saw the Chrysler emblem and was happy and asked me what I paid. I told him and he said it was the cheapest he heard of. He had it programmed and the key cut for the door (free) and even told the parts person what a deal I found. He took down the email address and said he would tell other people about Car and Truck Remotes. I'm happy.

I needed two original remotes for a Toyota Matrix. The website has pictures of the refurbished remotes that show the logo and FCC ID number. That is what I ordered. What I received was the aftermarket remotes with no logo but they were the same price. I called support and they wanted me to send back the remotes before they would ship me the correct ones which I need now and not days from now. Now I have to ship back the incorrect ones on my dime to get a refund on my purchase. I would never do business again with a company that does not own up to its mistakes. These are NOT what I ordered and that is NOT my fault. Horrible customer service.

We ordered a Fob for a 2015 Hyundai Sonata. The price was fair and it arrived in a timely fashion. I took it to a local locksmith who cut the key and programmed the fob in in less than 30 minutes. He charged us $125.00 and took the key from the broken fob and set it into a new grip and didn't charge us for it. All said and done I am a happy customer.

I ordered two remotes for my 2004 Cadillac XLR. A Remote Driver 1 and a Driver 2 and they were shipped promptly and received today in perfect condition. Included in the package were instructions for the programming of the units. The young lady on the order desk was very helpful and the whole transaction was excellent. Thanks to the team at Car and Truck Remotes.

I got my replacement fob in a timely manner and the refurbished remote looked brand new! It was easy to find the right fob and easy to place the order. I appreciated the option to buy a pre used fob to lower my costs.

I dropped my remote during the winter... bounced off my rocker panel and popped open... bounced into the snow. I found the case, the circuit board and battery but the rubber contact key pad went into another dimension and was never found. Less than $5 for the replacement case and rubber key pad plus $8 for international shipping to Canada. That's $13 American or $16.25 in Canadian funds (No Duty charges and No Sales Tax charges). A fraction of the cost of buying a new keyfob and programming. Product arrived 5 days earlier than scheduled. 5 minutes to install with a new battery and everything is working perfectly. Will recommend to anyone who will listen.

I called in regards to a defective order for a refurbished remote for a Mazda CX-5 that I had received and really was put off by the customer service rep I spoke with. The key I had received had TWO unlock buttons, one of which is upside down on the remote. Lol. Idk how anyone could mess that up, but they did. When I told this to the customer service rep, he said that was odd and that thwy would have to make sure it was "in fact the remote that had been sent to me" before they'd replace it. As if I was lying and trying to do a switcheroo on them. Really? What a joke of a business. Now I have to ship the remote back, for them "to inspect it" and then wait additional days for a new shipment, all while I am trying to trade in my vehicle with a defective key. Would not recommend them to anyone.

Took it to Mazda to have it paired with my singe key after I lost the original second key. The fobs are nearly identical, except the replacement panic exclamation mark is not red like the original (all silver). It came with a battery. I will say that the material is slightly softer than the original key because it scratched and dented very easily when I took it apart to find that it already included a battery. Mazda service had no issue pairing them, took about an hour total (I'm sure it took minutes, but hey- paying for labor). Not a big deal, the key works and I wound up saving over $100 that the Mazda dealer had quoted me. I'm happy! Shipped on time, well packaged.