I've ordered three canvas prints from CanvasChamp, all family photos. The quality of the final product has always been amazing! I am shocked at the high quality, considering how inexpensive they have been. I will keep ordering from this company for all my canvas needs!
I made this print as a guestbook/baby shower keepsake. People put their finger prints on in green ink to make the leaves of the tree and then signed their names. The mama to be loved the idea and will hang it in the baby's room.
Hello Amber,
Thank you for such a lovely feedback, Canvaschamp believes in providing 100% customer satisfaction to it's customers regarding their product.
Regards
Canvaschamp
The quality and convenience of the prints on canvas turned out beautifully. The 8x8 size is too cute. I purchased pictures for my brother and his family and my parents, as well as myself. They love them! The speedy delivery is also a huge plus!
Hi Susan,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I was unaware it was coming from a different country, and wasn't sure if it was going to get here in time for Christmas, but thankfully it did 2 or 3 days before. The picture pillows looks great. My mother in law loves it.
Hi Angie,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
I have ordered canvases with this company for many years. I am an armature photographer, and recommend this website to all of my clients. This is my first time ordering photo prints, and I was not too happy with their quality, unfortunately.
Hi Maria,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
We recently moved into our home and wanted to pay attention to the wall decor. It's so boring to just have framed prints and photos on every wall. The canvas prints add a fresh look and accentuate the subject material. We love the look!
Dear Laurie,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
This order was supposed to have arrived at the end of August and I didn't receive it until the middle of September. Please be honest and upfront with your production and delivery! When my 24" pillow of my dog arrived for my daughter, I found it incredible that it was stuffed into a very small square box practically bursting at the seams! Very disappointed with the shipping and delivery - the product was ok. Probably wouldn't order again because there is no guarantee that I would get my item on time.
Dear Georgia,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
Just don't waste your time and money. I should have listened to other reviews. I have ordered from other companies before and have never experienced such terrible delays, lack of information and no response to my emails. Placed my order 3.5 weeks ago and still have "no scheduled delivery date".
Dear Janet,
We're sorry for the inconvenience. We have forwarded your issue to the relevant team and solution has been provided to you cordially.
In case of any further assistance, please contact us.
Warm regards,
Paul K
Printed a 8x10 metal image. So blurry the first time. Re-printed, their customer service didn't check or not care about this re-print. Sending a dusty print every where on the metal image! Terrible quality, wasting all the time for this! If anyone looking for quality print, don't send here. Only if u want cheap and not quality!
Dear customer,
We're extremely sorry to know that you have this feeling. We provide best quality and best price. For your quality related concern, we are eager to help you.
Please share your order number via email at cs@canvaschamp.com and also cite your Sitejabber review, we will definitely look into it and provide you with best solution.
Warm regards,
Paul K
I ordered around 25 canvases in the last month and each one was done beautifully and with high-quality materials! They were easy to hang because they positioned the hangers on the back perfectly. I did have one that was damaged when it arrived and they exchanged it without hassle. The ordering process was easy and the shipping time was FAST! They over delivered on their promise! I highly recommend them!
Hi Cyndi,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with an assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I ordered wedding photos from them, they sent me someone else's after waiting 2 weeks. They didn't offer me a refund or anything, just in store credit. Awful to have that happen and would hate for it to happen to you. I have a picture of someone's else's kids now. Order with someone else... they aren't worth the hassle.
Prices were cheaper than any other site, shipping was surprisingly so fast, AMAZING quality of the frame and canvas as well as clarity of the prints on such huge canvases! I was so impressed and will definitely be ordering again! They also came wrapped and protected during shipping which was a huge plus!
Hi Kara,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Delivery was great. Well packaged and secure. The sizes were correct on both prints. Stretches well on the canvas. All good, except the black and white pic came back in a greenish color so it doesn't work for what I had planned for it. That was disappointing since I was so excited to receive them. But, it was probably from what I sent for some reason. But being a black and white pic I didn't expect that or think I needed to be concerned of the color. I was more concerned going there large if it would be blurry and that came out great.
Hi Tracy,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
I placed an order for a panoramic canvas, but when it arrived, the packaging was smashed and the canvas inside was ripped. I contacted canvas champ to report the problem, including pictures of the damaged canvas, based on the instructions on their website, and heard nothing back from them. So I have a ripped canvas that I paid over $80 for. Never use this service again!
Hello Terry,
We apologize for the inconvinence caused and the delay in response, we assure you that this will be resolved. Please share your email address or your order number to daniel@canvaschamp.com so we can get this resolved.
I had issues while ordering, and after complaining, I received an email stating I will have a credit. Then, when I responded to a questionnaire you sent me, I was promised I would receive by email for a free medium-sized canvas where I only paid shipping. Never got the email. I do not want to go through the pain of your website again to get to the end and find neither credit on my acct.
Hello Lisa,
We apologize for any inconvinence caused, please share your registered email ID with us and we will look into this and get it resolved for you.
Regards
Canvaschamp
I love this company and the items I have gotten from them! They have so many fun items to personalize, and the prices are very reasonable. So far I have gotten the personalized cutting board and the metal print, both personalized with my adorable golden doodle! I will definitely order from them again!
Dear Jenny,
Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.
We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.
Warm regards,
Canvas Champ
Item was delivered quickly and in time for Mother's Day. Item was exactly as shown and described, and I have no complaints about the quality. Would definitely purchase from CanvasChamp again for items like this.
Hello Jun,
Thank you so much for the review. It means a lot coming from our customers when they post a review it let's us know that they actually love our product. We assurs you that we will maintain the same level of service in all our orders.
Regards
Canvaschamp.
I'm very pleased with the quality and speed of my order. It's the first time in a long time I've been truly content with the quality of the printing with a canvas company in a long time. I'll be placing another larger order again soon.
Hi Monique,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Assumed products were being shipped from US to Canada so I didn't expect an extra $20 fee for duties.
Prices for the product are good but make sure you also add another $15-$20 for duties when comparing to other sites. At that point, you're better off getting your prints from US/CAN websites for a little more.
Hey Jackson,
I apologize for the inconvenience caused to you.
Please know that we do not charge anything extra from the customer to deliver the package to our customers. There was an issue going on with the shipping team which is resolved now.
Please know that we have a presence in six different countries and have production facilities in the States, India, and the UK. All the details are updated on the website.
If you have paid for the duty taxes, we would gladly refund that. Please share the paid receipt on my email address along with your order: matt@canvaschamp.com
Once again, please accept my sincere apologies for all the inconvenience caused to you, and please know that we will take this as firm feedback to improve our quality of service.
Warm Regards,
Matthew P
Canvas Champ
I order 1 frame canvas print the framing was horrible and I order I canvas print that was not framed so they folded it in half and it has a big crease in the center of it. Who the hell folds canvas prints. I will never use them again. Stay away from them
Dear Customer,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Overview
CanvasChamp has a rating of 3 stars from 1,045 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasChamp most frequently mention customer service, delivery date and poor quality. CanvasChamp ranks 7th among Art Prints sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Art Prints Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Heather,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.