Canva

I've used and paid for canva for several years. In the last year, not a day goes by when I canva tells me there are problems on their end. Nothing loads. I'm dead in the water. Why charge customers for crappy service? AWFUL service.

I use this website to make "book covers" for my poems and or fanfics but one thing that plagues to me to absolutely no end is how buggy the site is. Really, this website seems to randomly stop working and then I have to refresh the page constantly to get it back up. I'm sick of it.

The only thing going for it is the fact that it's relatively free to use and that's about it. If not for that, I'd have stopped using it.

And, no, the admins haven't bothered at all to fix it.

We enjoy using Canva for team design collaboration for our startup business. The ability to collaborate and organize in folders is nice, as well as the designs and features available for use. However, sometimes the website doesn't show the correct thumbnails of the design that has been edited and can be glitchy switching between the desktop and mobile app. We are a startup business (www.sbia1.com) but mainly use Canva for promoting our social content on our platforms like Twitter, Facebook, Instagram & LinkedIn.

I recently started using Canva and I couldn't be more impressed with its functionality and user-friendly interface. The app has made a significant impact on my daily routine, streamlining tasks and providing valuable insights. The developers have clearly put a great deal of thought and effort into creating a top-notch app that caters to its users' needs. I highly recommend Canva for anyone looking to simplify their life and increase productivity.

What has this business world become? Caught-throat indeed. I tried Canva and canceled within the stipulated time. To my surprise, my card was charged for $119.99 for 1yr. I disputed the charges but Canva refused to refund my money claiming that I'd agreed to subscribe for a year. No, I did not. This is an awful business practice. I guess they're in business to rip off people with no intention of doing the right thing. They are burning bridges. Words do get around.

Canva has been critiqued for issues like bugs and failing to adequately preserve the formatting of PowerPoint presentations. Users have reported problems with the platform not living up to its promises in terms of functionality and reliability, particularly when it comes to converting or maintaining the integrity of PowerPoint files. Despite its wide range of features, these technical shortcomings can be significant drawbacks for those relying on it for professional or complex design tasks.

The product its truly breahttaking, but due to their 24h-response policy, it's now taken me over a week to solve one little thing on my Canva website.

So take this, for every follow-up question I ask, about the same support topic, I have to wait 24h to get a response. When Canva did not understand my question, I have to rephrase it, and have to wait another 24h. On and on and on. Very, very annoying.

And the only reason why they do this is to reduce the amount of support requests. But what happens in reality, they place the border on the customer, because he/she has to wait extremely long to get their support request solved.

Canva was an absolute nightmare. They make things look great but when designing on their site download your videos, they are completely different. Their customer support, although they pretend to care, only ask for screen recording after screen recording after screen recording and are never satisfied with what you send them. What a horrible experience. My advice is to save your money and time and steer clear from Canva.

I thought I needed to be an expert or have some decent knowledge to edit pictures, but I was terribly wrong
With Canve everybody can be a graphic designer at least a beginner one to fulfil some personal needs, and even more if you upgrade your account. Yes, for more advanced features you will need to upgrade to a paid version, which is a little bit peh... But I guess they need to make some profit in order to maintain this amazing company, right!?
My point is that Canva has made complex to be simple. I own a small business and recently I created a template for everything I need and use in my everyday business, which in the end came out as a complete redesign of my brand.
Canve saved me a lot of money. If I would hire a graphic designer to get what I did, it would probably cost me a fortune. And I believe the quality is pretty much the same because they have plenty of ready templates to choose from.

Their customer service is useless. They messed up my business cards with angled cuts and black lines through my QR codes and blamed me. Then, eventually, admitted that they caused the problem. Then, rather than work with me to solve the issue, they gave me a refund to brush me off. I kept telling them I didn't need a refund or even a reprint. I just wanted to solve the issue so I could get correct orders in the future. Yet they chose to gaslight me and brush me off. Additionally, I kept asking for a quick call to properly articulate my issues, but they repeatedly told me they have no phone service. Terrible business. I have communications to support my claims.

Canva has become my go-to platform for creating stunning designs and graphics, even with minimal design experience. The platform's drag-and-drop interface, customizable templates, and extensive library of assets make it easy to bring my creative vision to life. I appreciate Canva's versatility and accessibility, allowing me to design everything from social media graphics and presentations to flyers and posters. Moreover, the platform's collaboration features and seamless sharing options enhance teamwork and streamline our design workflow. With Canva, I can unleash my creativity and produce professional-quality designs that captivate and inspire.

Site advertised as free trial but no mention of recurring monthly charge, terrible website, upsell if you want actual features

I like the templates and the elements and was using them enough to justify premium. The trial period is quite generous and monthly fee is not bad. Improvements could be made to the editor as it's quite clunky and cumbersome. There's no flow and batch edits are difficult. Overall tho, I'd say it's easy and the templates are attractive.

What a useless company
Do not support them with your cash
They take your money but the give you zero service

I have been using Canva for a long time. I tried different services, but only this one seems convenient to me and this image editor is also free. I previously used Canva for social media posts and now I use Canva to create business cards. I recently signed up for premium and now I have the opportunity to use «Corporate Identity», «Background Remover» and cool animations

Used CANVA as it offers easy-to-use images, editing, and design creation, but the end result while looking okay on CANVA has terrible Resolution. I made logo and packaging design and should have used Adobe from the start, Now I have to redo everything, including replacing images, because they are blurry. Anything is small text is so unclear, that its a smeer.
There should be a warning, CANVA Is not professional, and the text & image resolution is AWEFUL!
Total waste of time and money.

When I used Canva, it wasn't bad, but when I closed down my tab when I was done with it for the day, it didn't save. I don't know why. I had to start all over again. Also, Canva keeps on messaging me. I have received over 15 emails from them in the last month.

Anyway, Canva wasn't bad, just remember not to close down your tab!

Ordered business cards from my design. Done this a few times so not super excited to open boxes to inspect when they arrived. When I needed the new cards I opened the boxes (only 5-6 weeks after receiving them) to discover the black background of the cards was brown. I was stunned. I immediately contacted Canva, but I had just missed the 30 day window, so too bad, too sad. No refund or replacement. I provided photos of the completed defective product. They could not care less. They charge me every month - this meant nothing to them. Canva is a very bad company in my opinion.

This website made me cry i am i am a student at a middle school and i had a project the required me to use some type of document i try Canva and it made me cry it kept recommending words that i had already wrote down in the same spelling do not use this website it sucks balls

I got charged for a year's worth of service, tried to cancel, and ended up in this endless loop where I was told I couldn't dispute the transaction because I needed to contact them. When I tried to contact them, I got an email saying they couldn't help me because there was a disputed transaction. I never got my money back, didn't get a single thing for the money whatsoever, and they literally canceled my membership with the email message, "This is goodbye." The only phone number I could find merely tells you to go to the website and then hangs up on you. I am guessing that they don't answer phone calls because that would require hiring a lot of operators to handle complaints, whereas email complaints can be bulk rejected by a computer.

Have used Canva for years and always enjoyed how intuitive it was for design. But now that I've apparently used up my storage, I must upgrade for $30/month. Really? $30/month? Who are you, Canva? That's grocery money. Gas money. Not "free design tool" money. And you've made it SO DIFFICULT to permanently delete items from the trash (which oddly doesn't free up storage) that it's pointless to even try. Thanks for being greedy and goodbye. I'll stick with Adobe Creative Cloud for $10/month.

If I could give 0 stars I WOULD! I placed an order on December 2nd for a photo album that I had spent 2 months creating and designing for my daughter. Paying for express shipping so it would arrive December 4th. December 4th nothing arrives, so I start writing emails EVERY DAY and they start answering WITH THE SAME PATRONIZING ANSWER saying how sorry they are and they were in contact with "production department" and NOT TO WORRY BLAH BLAH BLAH...they would keep me updated. Make this painful story short: DECEMBER 16TH after outraged email of mine...I finally get the DELAYED ORDER EMAIL. So, in case you can't follow: December 15 they STILL HAVE NOT SHIPPED THE PHOTOBOOK that was for a BIRTHDAY GIFT on Monday 19. I am enraged but it was too late to order a photobook print elsewhere. So at this point just feel mocked and disrespected by a bunch of INEPT, INEFICIENT, LOOSERS at the other side of the internet. It is my intention now call them and make their life miserable for making me miss my child's special gift.

Been using Canva for the past year

This is my personal review based on experiences

The Good

1. The Paid version is the better option
2. It's really fully loaded & provide Great value for the price
3. Easy to use. Many options. Refreshes graphics options often so not always the same
4. Templates also make work easier & faster

The Bad
1. Finding files - often search does not work well
2. Does not always show completed projects - hard to find them even when organized
3. Sometimes even when set to highest quality some jpg images can be grainy

Overall, Canva in my opinion is a really great option. Not as fancy as Photoshop by any means but much better priced and makes it so anyone can easily create awesome looking graphics.

Recommend it

Ethan