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Calendars has a rating of 2.2 stars from 151 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Calendars most frequently mention customer service, business days, and credit card problems. Calendars ranks 16th among Calendar sites.
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No positive highlights yet
Very easy to order and many selections to choose from. Great discounts for all calendars too! Thank you!
I placed an order almost two weeks ago and tracking says my order is still being processed 12 days later! Emailed them with no response and been on hold for 59 minutes as of now.
I placed an order almost two weeks ago and tracking says my order is still being processed 12 days later! Emailed them with no response and been on hold for 59 minutes as of now.
Tip for consumers:
Never received items
Took 14 days to process 2 calendars that were "in stock". 14 days? Then sent notification that items shipped... 4 days later tracking indicates, "have not been picked up"... so, have they actually been shipped? Customer service is useless, but they received payment immediately. Never will order from this company ever again. Lessons Learned.
Hello David,
Thank you for your feedback. We are sincerely sorry for the additional processing time on your order and the late shipment. We also apologize for the lengthy hold time or delayed responses if you reached out to us any time between the months of November through January. If you still need assistance, please call us at 1 800 366 3645, Chat with us on our website or email us at gethelp@calendars.com, with your order number. There is little to no wait time for assistance right now, and most of the year. I would be more than happy to offer a discount on a future order if you are interested. I hope we hear from you soon! We appreciate your time.
Sincerely,
Sarah B
Very easy to order and many selections to choose from. Great discounts for all calendars too!
Thank you!
Hello! We're thrilled to hear that you love our calendars! Thank you so much for choosing Calendars.com for your calendar needs. We appreciate your support and can't wait to continue offering you a great variety to choose from.
Ordered a calendar as a present for the holidays on Nov. 27th, and pretty quickly got the email that the order had shipped. That's where the positives end. Order arrival time became delayed, the package never left Texas, and order never arrived. No updates, no explanation. When I check the website, it says that its "delayed" and still in Texas. No easy way to get a refund, and customer service is not available. Don't bother, go to a local stationary store and buy your goods there, at least you'll actually get them.
Hello Paige,
Thank you for your feedback. We are sincerely sorry about your order and wait time to obtain assistance. We get the vast majority of our customer contacts every year between the months of November through January. If you attempt to contact us during those months, the wait time will be extremely long. This is even with us hiring temporary additional staff for both our call center and our warehouse. Please let me know whether or not you were able to obtain assistance with your issue. If not, please call us at 1 800 366 3645, Chat via our website or via email, gethelp@calendars.com, with your order number, and we will assist you further. There is normally little to no wait time on the phone, chat, and email during the rest of the year. Thank you for your time, and hope to hear back from you soon.
Sincerely,
Sarah B
Processing time is ridiculous. I ordered January 9,2024. The Christmas rush is over. I chatted today was was told they will not ship until the 16th. Outrageous. My last time ordering from them. Not good service. Do they have 2 -3 employees only?
Tip for consumers:
Speed their shipping up.
Hello! I'm sorry to hear about the delay in receiving your order. If the order was not delivered, please reach out to our customer support team with your order details so we can investigate and provide you with an update on the status of your shipment. We appreciate your patience and understanding. -- Sarah B
They offer a lot of Unique and affordable choices. The site was well organized, user friendly and easy to navigate, even for a computer novice like myself.
Hello! Thank you so much for the amazing 5-star review! We are thrilled to hear that you are enjoying our products and had a fantastic shopping experience with us. Your kind words truly make our day! Hope to see you back soon! -- Sarah B
Do not do business with this company. They have zero regard for customer service and have not processed my order within the past 10 days. I sent an email to cancel and will contact my banking institution if they charge my account.
Hello! I'm sorry to hear about the delay in receiving your order. We understand how frustrating that must have been. We strive to provide a timely and efficient shopping experience for our customers, so we appreciate you bringing this to our attention. We will definitely look into this matter further to ensure it doesn't happen again in the future.
Efficient transaction. No problem. As a customer, I appreciate the 20% off and the free shipping. Thanks so much.
Hello! We are thrilled to hear that you had a positive experience placing your order with us! Thank you so much for choosing Calendars.com for your calendar needs. We appreciate your support and can't wait to continue offering you a great variety to choose from.
I have used Calendars.com for ten plus years. This year order site changed. Have always ordered one item shipped directly. This year was not able to do. I used same password as always. This year password rejected. Had to reset each time I went into site. I ordered five calendars shipped directly to me. When I checked status of order I could not find date information of items ordered or when sent. In the necessity of time I processed the order again. Order numbers ******* & *******. I received both orders and returned one by UPS charged $16.17. I will not use Calendars.com again.
Tip for consumers:
The item quality was perfect. The website setup was confusing and poor quality.
Always a great site but did NOT get my Wish List items from today's search. Only had last year's info.
Tip for consumers:
I;VE BEEN USING TTHIS SITE FOR MORE THAN 4 YEARS!!!
Ordered 3 calendars and all three were delivered in sturdy packaging in one week with free shipping. Calendars are really beautiful and my wife and niece will be thrilled (I bought them as gifts). Tracking the delivery was easy online. Good experience overall and will be buying more from this company in the future.
Hello Jim,
Thank you so much for your kind review. You have made my day! Nothing makes us feel better than knowing that we've brought some happiness into someone's day. Most customers do not leave feedback when things go well, so when they do take the time to let us know we did well, it is appreciated immensely.
Sincerely,
Sarah B
Horrible service. Ordered pocket planner. Shipped from Austin, Texas 23 December. Projected delivery 26 December. Never delivered. Tracking says delivery now 27 December. No delivery 27 December. Tracking now says delivery 28 December. Today is 29 December. Tracking shows package departed UPS facility in Austin,Texas 23 December. That's the only tracking. Package never made it to Colorado. Two emails to customer service. No response. Not even an acknowledgment of receipt of the emails. 25 minutes on hold with customer service. Eventually hung up. They have lost my business.
Hello Margaret,
We apologize for the negative experience you had with us. I can completely understand why you were frustrated with the ever changing delivery estimates from UPS tracking. We found out later on that they were providing our customers with some very unrealistic, very incorrect delivery dates. We have definitely reported this to UPS. I also apologize for both the hold time and delays in responding to your email. We get the vast majority of our customer contacts every year between the months of November through January. If you attempt to contact us during those months, the wait time will be extremely long. This is even with us hiring temporary additional staff for both our call center and our warehouse. Please let me know whether or not you were able to obtain assistance with your issue. If you were not, please call us at 1 800 366 3645, Chat via our website or via email, gethelp@calendars.com, with your order number, and we will assist you further. There is normally little to no wait time on the phone, chat, and email during the rest of the year.
Thank for your feedback and your time.
Sincerely,
Sarah B
I have bought monster grids for several years and I am very satisfied. I have always had good results from Calendars.com.
I have used this company successfully for years I ordered a military jet calendar to b drop shipped to my sister. She opened it to wrap and it is a Pittsburg Steelers calendar! Quite a difference who is pulling these orders? I am still waiting listening to customer service " we appreciate your patience"! Last time they will get my order
Hello Betty,
We are so sorry we sent the wrong item to your sister. I also apologize for the lengthy wait time you experienced when you called us. We get the vast majority of our calls every year between the months of November through January. If you attempt to contact us during those months, the wait time will be extremely long. This is even with us hiring temporary extra staff for both our call center and our warehouse. Were you able to obtain assistance with your issue? If not, please call us at 1 800 366 3645, via Live Chat or via email, gethelp@calendars.com, with your order number, and we will assist you further. Thank you for your time and your feedback.
Sincerely,
Sarah B
Two weeks after ordering, said order completed, but got no product, could not be tracked, and waited on hold for customer service, finally gave up. Since it was a Christmas gift, reordered, put in a discount code i was given which was not accepted. Will not be using this company again.
Hello,
We sincerely apologize for your terrible experience. We absolutely must make this situation right with you. It sounds like we owe you a refund, and if that is the case, its imperative that we give you your money back. I am unable to find you or your order just based off of your first name and your last initial, which is all I have at the moment. Please let me know what your order numbers are, or if you no longer have the order numbers, please provide the email address the orders were placed under. You can also reach out to us directly via Live Chat or by phone at 1 800 366 3645, M-F, 8am-5pm, cst. I know the last time you called, likely in December, you were on hold for an extremely long time, so you may feel hesitant to reach out to us. The lengthy hold times are typical only during the months of November through January, due to the significant increase in customer contacts we receive. If you call us now, (or really any other time of the year) there should be little to no wait time for assistance over the phone or chat. Thank you for your feedback, and I hope you will allow us to correct this situation.
Sincerely,
Sarah B
I picked out 4 calendars for Christmas presents but could not apply the given promo code, so I just bought one Calendar. Disappointed.
Hi Katharine!
Can you please let me know what coupon you wanted to use and your order number? I would be happy to honor it for you if your order is eligible for the discount offered. You can email me directly with this information at gethelp@calendars.com, if preferable.
Thank you!
-Sarah B
I order the same 4 or 5 calendars as gifts for my family every year. I find great deals on calendars.com (especially around Black Friday). Best resource for a wide range of calendar themes.
Hi Maureen!
We appreciate you taking the time to provide us with your feedback. We are so pleased to hear you are happy with our products and selection, and that it allows you to find something special for every one on your list. We are truly honored to be a part of your family's traditions every year. Thank you for your continued patronage!
All the best!
Sarah B
As a customer of several years, I can attest to the excellence of the products, pricing and customer service of Calendars.com. The wide range of offerings in design and format is unmatched anywhere, and the frequent discounts and free shipping with a $30 purchase makes gift-giving very easy and attractive. Highly recommended!
Tip for consumers:
The site is very easy to navigate and complete purchases. No suggestions here.
Hello!
We appreciate you taking the time to provide us with your feedback. We are so pleased to hear you are happy with our products and selection, and that it allows you to find something special for every one on your list. We are truly honored to be a part of your traditions every year. Thank you for your continued patronage!
All the best!
Sarah B
I waited forever to get my order. Then, when it came, part of it was incorrect. The correct calendars were listed on the invoice, but they sent the wrong one. I have been trying now for two days to contact the company either via phone or the online chat. NO RESPONSE. I'm beyond frustrated. I know mistakes can happen but at least have customer service that will help straighten them out. Never again will I buy from here. Look elsewhere.
Tip for consumers:
The products are as advertised on the website. The shipping period is abysmal, it took weeks for the product to arrive. Then when I had a problem with my order, the customer service is basically non existant.
Hello Becky,
Can you please reply with your order number so we can take care of your replacement request?
Sincerely,
Christi Graybill
VP Operations
I ordered 3 calendars and received a notification that they were being shipped on 12/20/21. So far they have not arrived. I've tried to contact customer support unsuccessfully, twice by email and at least 4 times by phone, with no response. I have contacted USPS and UPS. Both say they have not yet received the package from calendars.com. These were gifts for birthdays on January 4th and 6th. Very disappointed.
Hi Julie!
We definitely appreciate and value your feedback! To better assist you, could you please provide me with your order number and/or email address? I will be more than happy to provide you with details regarding the status of your order. You can email me directly with this information at gethelp@calendars.com, if preferable. We hope to hear from you soon!
Sincerely,
Stephanie R.
I have the cutest little neighbors. I bought each of them a Snoozimal including the shark, the axolotl, the turtle, the puppy, and the dinosaur in a few different purchases. They absolutely love them. The 2 year old sleeps with his dinosaur every night. I had to get one for myself and put it in my own office. Shipping was super fast.
Tip for consumers:
Anyone who needs a great gift!
Hi Amy!
Thank you so much for your comments. Your story is heart-warming and adorable - and has made my day. Thank you for sharing. We are so thrilled to hear how much your little neighbors, and you too, love their Snoozimals. We appreciate your time and your continued patronage.
Cheers!
- Sarah B
I placed two separate orders to two different address. All were sent to the same address. They accused me of getting order wrong and would not pay for return shipping label to return the calendars that were sent to wrong address. So i ordered through Amazon.
Hello Barbara,
We are very sorry to hear about your unhappy experience with us. I am not sure what happened, but I am sorry it was handled poorly. Were you offered any options or guidance?
Please reach out to us directly at 1 800 366 3645, via chat, or via email at gethelp@calendars.com, if you would like us to look into this further for you. We appreciate your feedback.
Sincerely,
Sarah B
We used to be able to enlarge the photos of the calendars on the website so we could see each monthly picture clearly to help us decide which one we liked best but sadly that option is no longer available.
Tip for consumers:
I love the framed Lang calendars & have bought them for years!
Hello! I'm sorry to hear about the difficulties you've experienced while trying to view our calendar images and add items to your wish list. We appreciate your feedback and will take this into consideration for future improvements to our website. Thank you for bringing this to our attention.
If I knew the order of Calendars I ordered was going to take this long; I would of ordered from Amazon. At least you don't have to wait this long. I should of read the reviews first.
Tip for consumers:
Why does it take so long for Customer Service to answer calls. And why so long for the delivery?
If I knew the Service was this bad; I would of ordered from Amazon.
Hello Ed,
Thank you for your feedback. We apologize for the lengthy hold time to speak with a customer service agent over the phone. We get the vast majority of our calls every year between the months of November through January. If you attempt to contact us during those months, the wait time will be extremely long. This is even with us hiring temporary, additional staff for both our call center and our warehouse. If you call, chat or email us any other time of the year, you will be assisted much more promptly. Were you able to obtain assistance with your issue? If not, please call us at 1 800 366 3645, via Live Chat or via email, gethelp@calendars.com, with your order number, and we will assist you further.
Sincerely,
Sarah B
I love shopping here for my favorite calendars for myself and for gifts. They are beautiful. Thank you so much for a quality product and making sure it comes to me in great condition.
Hi Judith!
We appreciate you taking the time to provide us with your feedback. We are so pleased to hear you are happy with our products and selection, and that it allows you to find something special for every one on your list!
Sincerely,
Stephanie R.
Gain trust and grow your business with customer reviews.
Personalize your space and organize your life with Calendars.com. Huge selection of 2018 calendars, games, toys, puzzles, gifts and more!
Hello Jessica,
Thank you for your feedback. We are sincerely sorry for the additional processing time on your order and the late shipment. We also apologize for the lengthy hold time and the delay in responding to your email, if you reached out to us any time between the months of November through January. If you still need assistance, please call us at 1 800 366 3645, Chat with us on our website or email us at gethelp@calendars.com, with your order number. There is little to no wait time for assistance right now, and most of the year. I would be more than happy to offer a discount on a future order if you are interested. I hope we hear from you soon! We appreciate your time.
Sincerely,
Sarah B