I have used Calendars.com for ten plus years. This year order site changed. Have always ordered one item shipped directly. This year was not able to do. I used same password as always. This year password rejected. Had to reset each time I went into site. I ordered five calendars shipped directly to me. When I checked status of order I could not find date information of items ordered or when sent. In the necessity of time I processed the order again. Order numbers ******* & *******. I received both orders and returned one by UPS charged $16.17. I will not use Calendars.com again.