CabinetParts has a rating of 4.5 stars from 2,770 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.
Cabinet Parts has a huge selection of items I need for remodeling my kitchen. Some items I have ordered have arrived within a week of the order date. Very please with my last order of soft close drawer slides. So glad my contractor informed me of this website.
Hoping I ordered the right thing--the comments made me question compatibility with the hinge I'm replacing.
(Added after I received the part: I didn't order the right thing--at least not all that I needed. I didn't use the hinge but was able to get the original hinge to work more or less. I'm sure if I was a professional cabinet installer or someone very familiar with hinges, I would have done a better job of ordering).
The parts looked great and the delivery was great. They came with good instructions on how to mount.
The laminate arrived earlier than expected. Still in the box. Haven't had a chance to work it yet but everything looks to be a great condition.
The cabinet hardware shipped quickly and arrived quickly. They are great products. Perfect soft close
Awesome design, looks good and nice and solid material. Will buy again for other rooms!
Delivery was quick and ordering easy.
First let me say I would order from this company again. My only complaint is I did not receive a shipping confirmation. I sent an email and text on the holiday weekend and was hoping for a response when they returned to work on Tuesday. No response so I called and was told my order had been sent and they would email me the shipping info. I did not receive an email but that day I received my parts. Then 4 days later I received a email with the tracking info.
Half of my order was not in the box when I recieved my shipment. Items just thrown unprotected into a large ziplock bag, no screws with the mounting plates. Maybe my standards are to high because I've only done high end custom furniture for the past 12 years but this was seriously disappointing.
Very pleased, Have ordered from in the past and has always been great, shipping is fast, very great place, highly recommend
I needed extra shelves for my wall cabinet pull-out organizer and found the exact parts on Cabinet Parts! Ordering was painless and they arrived quickly, securely packaged with no damage. The finish is clean and smooth. They were exactly what I needed!
I searched several companies for the floating shelves I needed. Most of them were of poor quality and appearance. Cabinet Parts had the beautiful maple shelves I needed at a fair price. They will look great in our newly remodeled kitchen!
I operate a handyman service an I am asked to repair cabinet hinges and drawer slide rails, I could not find the style of hinges at my local hardware store, was able to find them at cabinetparts.com, was shipped to me in a timely manner an customer was happy!
Selecting the products to exactly satisfy the customers "wish list" is extremely easy. The categories are logically organized, and pertinent information is readily available, along with being easy to find. Prices are great ( particularly with a free shipping coupon).
Quality product, the wife loves the convenient access to her heavy mixer. Product almost fitted in under the drawer, but I was 1/2" short of it working. Figured out that if I had 3 1/2" kicks, it would have worked, but our cabinet guy put in the 5" kicks per recent fad, and had to take out the drawer, but was able to put in small pull out under, but still very happy with the product, and the quality, although, thought the $400 price was a little steep for the two mechanisms. Overall, very happy with purchase.
Poor quality
I refuse to jump thru hoops, pay shipping to return, restock fees, etc. Purchased high quality brackets locally I will never order from you again. From now on on line purchased are vis Amazon
Received order but the wrong items were sent. I contacted help online but was told it should go through email and would be 2-4 hours to get a response. It's been about 24 hours and no response. I need the correct items sent ASAP.
The reason I contacted customer service was because I did not receive free shipping on my qualifying order. I ended up getting $5 off. That is the only coupon code it would accept at the time. However, it should have accepted the free shipping. I tried only putting that code in but it never would show up. When I contacted customer service I was told it would take just too long to process me a refund on shipping. The agent did offer to credit a future order the amount of the shipping, however, I don't need anything else to order.
Disappointed in that. I love the hardware though and very pleased with my order.
Thank you,
Tami
I initially ordered the wrong part. After emailing my issue and sending pictures, the correct part was suggested and it fit great!
Your customer service is very bad...Needed info on my order talked to the virtual man, he said customer service would notify me within 4hrs. Well 4 days later I am now getting emails. I know with the pandemic things are off soooooo over all the product is fine.
I needed to replace some broken hinges. I found what I needed here. The video they shared with me was very helpful in knowing how to measure the cabinet overlays. I called and had a few questions and they were friendly.
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.