CabinetParts has a rating of 4.5 stars from 2,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.
Made the order and promptly noticed I accidentally added an additional item on the order. I was able to make a request to remove the item from the order before they shipped it and credit me back for the cancelled item. Delivery was quick and easy, packed safely in a box to avoid damage during shipping. All in all, it was a good purchase.
I received the parts I ordered in a timely manner and in good condition. However, the box end flap was torn open and some parts exposed. Luckily, none of the parts were missing or damaged. I recommend you use stronger box or use shrink wrap around the parts before putting in the box.
The drawer came with assembly instructions but that was hardly necessary. However the drawer slides had no instructions. I'm not a Cabinet maker and a novice at this. A little help would have been appreciated
First off, I can't say enough how much I love these drawer slides. Legit quality in odd lengths for the DIY guy. Also love companies that don't seem to have a marketing presence. Marketing is an abhorrent profession and should be criminalized. Second, not sure if it's intended to be helpful or if it's simply unethical, but this entity automatically adds stuff to your order. Stuff specifically intended for a certain installation method, and I didn't catch it in time. I tried to modify the order right away, following the instructions on the confirmation email, but it didn't work. Since the ROI isn't worth it in this case, I end up throwing away packages of $#*! that I didn't need/want. I'm only out like 7$, and they may be trying to be helpful, but everyone be scamming these days, so I do wonder. Instead of auto adding stuff to my cart, forcing me to uncheck boxes when my ADD is in full effect, a better practice would be to recommend these items.
I mistakenly ordered the wrong trash can based on the picture on the website. They paid for the return shipping and also honored the lower price return with the correct trash can which was $60 more expensive. Talk about service and taking care of your customer! These guys are great!
CaninwtParts Website was very informative and provided all the specs I needed to make sure I ordered the right part. I'm very tired of ordering things on Amazon and having to return them because the specs were wrong. I hope more independent distributors like Cabinet Parts can prosper in a market overly dominated by the big firms.
Website structure for finding the correct product I needed was easy to use.
The products I purchased were delivered exactly within the timeline I was told they would be.
The product count was exactly what I had ordered.
Unfortunately the undermount drawer slides I purchased were damaged during shipping. The plastic height adjustment clips busted off. I'm assuming due to poor packaging. Or careless placements into shipping box.
I had to go to a local supplier to get another set. Couldn't wait for another set to be shipped as my project had a deadline. And I couldn't use the broken drawer slides for my customer final product.
I'd rate five stars if products were shipped with better protective packing.
The item ordered is a perfect fit at a great price, but the delivery time from Florida to Oregon was almost 3 weeks(!) For comparison, I got my custom-tailored suit from China faster than that.
Cabinet parts arrived quickly and in perfect order. The pair cabinets actually close better than some of the ones with the original equipment.
Very happy.
Replacing some old worn out decades old euro hinges and these were pretty much the exact fit. Love the way they lock into place now instead of slipping off like the old friction screw mounts.
I checked around, and CabinetParts had the best price for the Rev-a-Shelf Lazy Susan I was looking for. The ordering process was smooth and it arrived earlier than expected — it's already installed and working great!
Slides arrived in 2 boxes. 1st locks and rear bracket. 2 days later the slides. No issues. The only thing I wish there were step by step instructions for the piticular slides I purchased.
Hinges were sent quickly and they were exactly what we needed as the original hinges were 25 years old and new ones were under a different number! Well done.
So far, I've just got them. They are everything as advertised. On to building my pan drawers for my mom
I needed to find so very specific rails and I found them here although my length measurements were off slightly they worked great.
Very easy…company communicated well through the entire process, very satisfied. Will use them again if ever needed.
I bought hinges that attach with plastic dowels rather than screws. I did this because the offset size I wanted didn't come with screw attachment option. I figured that I'd simply remove the screw and plastic dowel and fasten as is my habit. NOPE, not so fast buckwheat. The holes are not in the same place.
Cabinet parts did exactly as I asked and I am not necessarily complaining. Just sharing my experience.
Absolutely love our new cabinet pulls! They've really helped update our kitchen. The order came fast and had everything we needed.
Easy to use website.
Very polite and helpful service rep.
Correct parts on the first try.
(USPS service sucks. Should use Fed Ex ground.)
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.