Overview
CabinetParts has a rating of 4.6 stars from 2,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.
Instant Feedback
I saved $80 by mail order over local purchase. The shipment arrived on time and in great condition. I recommend this merchant.
They have the worst customer service model I have ever seen. I ordered a dozen sets of Blum Tandem undermount slides in August for a kitchen project i am working on. The project was delayed so I didn't start working on it until late November. Four sets of slides were defective. I called customer service and they told me to contact the manufacturer. No support for the products they sell whatsoever. In addition, Blum is making me pay shipping for replacing the defective parts that CabinetParts.com sold me. So I paid shipping to get the defective parts from CabinetParts and now I pay shipping AGAIN for the same parts. Thanks CabinetParts. This is the first time I ordered from this company and I ordered everything for this project (typical hardware order from me is between $2k-$4k). I will never order from them again.
For a reference point on how a good company stands behind the products they sell, I just removed a few Accuride drawer slides from my shop cabinets that are broken and have been installed for over 2 years. I returned them to the big box store without a receipt and I walked out with replacements.
Love these portable rectangle of bright lights for pantry or closet where there is little or no lighting at all.
I just found the part I needed and saved myself a good chunk of change, because contractors just don't want to do anything that is under 100 dollars.
The draw slides were much better than I expected would buy from them, again.Have already recommended them to others
Very Good Experience! Watched a video on Youtube to find the right parts and learn how to install them.
Ordered some drawer slides and was told they wouldn't be shipped for 2 days. Called to cancel first thing the next morning and was told it would be taken care of then received email stating they couldn't cancel because it was being prepared. AWFUL SERVICE!
The CABINET is not what you receive when you order plate rack.
You get about $10 worth of dowels. They didn't take a return. Don't waste your money. Go to Lowe's and buy dowels. RIP OFF
The hinges were as advertised. I expected the hinges would be more expensive and difficult to obtain but was pleasantly surprised finding them at cabinet parts.
The shelves themselves are sturdy, well built, and well packaged. The IKEA style infogaphic instructions are sub par, but doable with no phone support if you have questions. They claim to have a support chat but it is actually a chatbot that will take a message that a human will email a response to by the next businss day. The 15 screws needed for 100% of the installations are not included **insert facepalm here** (really? You can afford to give us $70 soft close mechanisms, but not a $1 pack of screws?). The optionally needed spacers and restrictors are not included (in fairness, they do state this), but when purchasing, it is typically unclear if you will need them and are not intuitively easy to find to order (fortunately, I did not need them) and they also include 2 green clips that look somewhat like the restrictors, but are undefined and of unknown usage. The youtube videos were good, though outdated (the marking template has changed from a plastic strip to a cardstock paper one which is implemented differently. Mine was quite tweaked from packing and handling, but still usable).
Great experience. To have such a heavy pack of hardware arrive quickly to start immediate installation was easy.
Quality product at a fair and affordable price. Prompt delivery with good instructions and all of the parts.
Good product delivery but constant marketing emails that clog my inbox and that I have no interest in.
I regret having bought from Cabinet Parts
The parts looked great and the delivery was great. They came with good instructions on how to mount.
Good quality beautiful cabinet knobs and pulls. Arrived quickly. Very stylish--lots of compliments from family and designer!
Always prompt and accurate with my orders. I have yet to have to call on a wrong item or order not being fully filled.
Fast and easy, perfect Service. Website help me locate the exact right part. Pricing was attractive. Shipping was very fast. Love this cabinet parts.
Old hinges for a lazy-susan corner cabinet are hard to replace. But your part fit perfectly and was easy to reinstall on the first try.
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- Pompano Beach, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members