CabinetParts

The part description on the website says this part is 61/4" long. I need a part that's 61/4" long. The part that I received is 5.5" long. In addition. I chose USPS shipping for $2.99. Your changed my choice and charged me $7.95 for shipping and insisted on shipping it UPS.I even canceled this order once thinking that I made a mistake. When I re-ordered. It did the same thing. The receipt I have from you says it was delivered by USPS. But in reality, it was DELIVERED BY UPS. I filled out a form to return it and you want to charge me $8.95 to return it.I spent $17.90 for shipping and I still don't have the part I need. I did call and speak to a nice lady that did agree the site says the overall length is 6 1/4". She had to escalate this issue since she didn't know anything about parts. She also said that I would hear back from someone BY EMAIL in a couple of weeks! It sounds like your website is screwed up and that you hate your customers.You should have the decency to call them when a problem arises and resolve issues in a timely manner. I expect a full refund including shipping.

I received the wrong hinge parts, and tried repeatedly to contact customer support. It seems that is not possible to speak to someone with any knowledge on the phone. I was forced to try to communicate by email. (The website touts a live chat feature, but I tried it and it seemed I was communicating with a computer robot) After a long saga over the past week, I was requested to send photos of the hinge parts that I received. I sent the photos, requested replacement and there was no response. I cancelled my order and returned everything.

My vanity arrived damaged. My phone contact with whom I communicated the whole 3 months was very pleasant on the phone, but often vague because he didn't have all the information either. A replacement came a few weeks later, but then it took literally 3 months from the first arrival to the pick up of the damaged vanity. There was definitely a communication issue between the company, the trucking firm and me. The shipping company finally came to pick up the damaged piece with no notice.

Some hardware was missing from the second vanity (I was told by the salesman not to send the first one back until I knew I needed no more spare parts from it!). The quality of the glass vanity top was lacking, but by the time it was installed I just wanted to be done. Also the shelf for the mirror was warped and the screws to attach it to the mirror were nowhere to be found! I did not send anything else back.

Tried canceling my order in 24 hours because item was almost double what Amazon was and shipping was way longer then what was advertised when I bought it. They wouldn't let me cancel so now I have to return. They are charging $10 for me to return the item. Returns are not free. Im even located right next to there offices in south Florida and they wouldn't even let me just drop it off.

Website was confusing to me wanted 2 hinges only and got 1 hinge and screws I did not need. In reality I paid 21 dollars for one hinge with shipping. I sent back the screws. Did not hear from anyone Anthony Peritore *******446

A great way to build a cabinet and save on the valuable space that one creates. The sides are of minimal width allowing for wider and less bulky drawers. Bottoms, rear and front of drawers are easy to construct and attach. These parts can lead the way to a cabinet that looks and feels professionally built.