Bumper Superstore

We have ordered a number of items through Bumper Superstore over the years and have always been satisfied with the service. I ordered a $2100 bumper from them in early September. I was emailed it would be 3 to 5 days. That time came and went. I emailed again-cannot get anyone on the phone-and was told that it would be 3 to 4 more weeks. That time came and went and after emailing and calling daily for the last week I called DPI Off Road. The representative at DPI Off Road told me that Bumper Superstore has been in receivership since July. The company that took over assets for Bumper Superstore is RESOLUTE COMMERICAL SERVICES. Hopefully they will be able to get my money back. In case anyone else is having this issue, their number is *******081.

I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number ******* for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.

Ordered a front bumper for my 2020 Ram had a great deal and web site said it was in stock. Made order and waited for shipping conformation never received and called multiple times finally being told should hear something in a week. Week goes by NOTHING! Call again and told don't have said item would have to wait another week for another vendor to get it in stock. This company already took payment and now are trying to get out of selling me the item at the price agreed at purchase. Buyer beware

I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.

Poor communication, nothing on website regarding astronomical freight charges, lady was so rude! Called me this morning and cancelled my whole order and said the bumper wasn't in stock! I emailed several times and called several times. When I start pressing about my order, this is what I get. Ordered and paid for a bumper. $2000! And they can't manage to cover freight. There is nothing on their site saying they only cover $100 of freight! Just a big joke! Go somewhere else because this place doesn't care!

I ordered a new bumper and used the add-on feature (fog lights, shackles, shackle isolators and a bolt on 2" receiver). I paid around $1700 for the package and I placed the order last year around July (2022). It is mid-October 2023 and I am still waiting on a shackle. They originally sent 1 shackle and I ordered "a Pair of Shackles" on their site. At first they made me take a picture of the package to show I only received one shackle. Then they said they would order it. Every few months I would call and they would give me the run around. Eventually they said it was on back-order. This has been going on for the past 11 months now. Their customer service is horrible. I still don't have a resolution.

If I could give a zero star rating I would! I ordered a bumper for my truck back in March of 2023. It is now 5 months later and I still have not received the item I purchased. They took my money (nearly $1,300) but cannot give me a clear answer as to where my item is. I have called them several times and I just get the run around from them. I finally made a complaint against them with the Better Business Bureau. I cannot write a bad enough review about this company. They'll take your money but won't send you the item you ordered and they won't give you a clear answer as to where or when you'll receive the item purchased. Beware of this company, they are a complete rip off! My recommendation to anyone who has had a similar experience to report this company to the Better Business Bureau so that they don't continue to steal people's money.

I've been waiting for 2 months on a bumper that said in stock ships in 1-3 days. Two months later it still hasn't shipped and still says in stock on their website. Bumper superstore is a joke. 10 out of 10 do NOT recommend

Call on the 27 of Dec to return the parts. Have them in the box they came in. Call for a return, wanted picture of the label box. I sent in ten minutes of the call. They need approval form Body Armor. Still waiting for the return label. When companies take my money quickly but won't return it just as quickly. I will not buy from this company again The Webb picture shows the hold bumper but it was only the 2 end pieces order ******* item *******w

Ordered a bumper that was supposed to be free shipping, paid for the item, received a call days later saying it was going to cost me $150 to ship because it was coming from a warehouse in Texas. Bad business don't order from them.

I purchased a bumper to the tune of $2500. I had to wait for the bumper to be built. Once the bumper was completed, Bumper Superstore refused to pay the manufacturer (I paid Bumper Superstore when I ordered). Three months later, I am having to go through the whole process of doing a chargeback on my credit card. It is likely that I'm going to have to wait for this bumper to be built all over again. Dealing with.Bumper Superstore has been nothing but a giant headache. Stay away, far, far, away!

Melissa manual at customer service deserves a five star rating for her super nice demeanor and very helpful attitude I'm very glad to be a customer to be treated with such respect thank you Melissa and bumper superstore

My husband ordered an item. This store used Myers Logistics. Was due 3 weeks ago. Not been delivered. They knew they don't deliver on time. Better get a refund.

Been waiting 45 days for my order to ship haven't received anything emailed 5 times an each time either told me 2 to 3 weeks it'll ship an even blamed it on the manufacture tires of playing games with these people they need to close their doors because they obviously don't know how to run a business

I spoke with a service rep before ordering to find out how soon a bumper was available, and he helped me determine which bumpers were in stock for immediate shipment. I placed my order after looking at the options and received my bumper in 3 days. Free shipping, no nonsense pricing, solid packaging and real customer service. I am not easily impressed, but this is a top notch company that actually does what is says when it says it will do it. I highly recommend them. BTW the bumper is perfect, all fasteners, perfect bolt on. I did it by myself with forks on my skid steer loader to lift and hold in less than an hour including removal of the old bumper. I will buy again.