3 reviews for Bumper Superstore are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Oregon
1 review
0 helpful votes

Good product
June 29, 2023

As advertised!

Date of experience: June 29, 2023
Colorado
1 review
0 helpful votes

Bumper superstore
April 12, 2021

They don't answer their phone or email but they take your money. I think this is a scam site aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAAAAAAAAAa

Date of experience: April 12, 2021
Texas
1 review
1 helpful vote

Absolutely awful every step of the way.
August 21, 2020

I made it very clear my situation was complicated due to constant travel for work, that I could pay for the bumper, but wouldn't know where to ship it until it was actually ready. CJ with customer service or sales assured me numerous times that that would be no issue, that bodyguard (bumper i bought) checked with her after completion of bumper for shipping information. I went ahead and payed for the bumber, 30 inch lightbar, and 2 sets of fogs. I repeatedly asked CJ (bumper superstore) that nothing could be shipped to the address I had given her (gave address to where I was that day just because they needed one to process the order) because I had already left. She once again assured me there was nothing to worry about and she would check back when it was ready to be shipped and get updated information. Thats where everything on their end stopped. After 2 days I get a call saying my 1400 dollars in lights had arrived at the old address, an rv park 6 hours away. I had to drive 12 hours to get my lights that were never supposed to be shipped to that address. I emailed cj and she just said..."yes they've shipped"... I told her I was not there any longer and thought I had made it clear to not send anything until an updated address was given. No apologies, nothing. 2 more weeks go by and the rv park once again says they have a bumler now trying to be delivered to me! I asked CJ and she said she had tried to contact me, (which was a LIE!) And she even admitted she gave bodyguard the go ahead to ship my 1700 bumper somewhere she knew I was no longer at! I finally get them to re route it to where I am now, the bumper shows up with the wrong cut out for the lightbars, with only 1 instead of 2 because CJ with bumper superstore changed my order(probably didn't notice, but still) when I originally made my order and wanted to change the type of lifhtbar I originally bought. She made up a new order but didn't correctly but the same information as the original. Complete joke, all very straight forward issues, but it boils down to bumper super does not care the second after they get your money.
I wish I had just ordered from bodyguard directly, because all bumper superstore did was mess up my order and inconvenience me immensely. Over 3000 dollars spent and almost a month of waiting and I have not a single good thing to say about my experience with them.

Date of experience: August 21, 2020
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