From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Earrings were purchased as "gold pearl drop", yet I cannot find the "gold stamp" I am nervous about wearing them as I have an allergy to nickel and would have a very serious reaction. Please confirm the content of the hooks.
Thank you
Patricia
Purchased my necklace on weekend with The Valentine promotion, received today and it is so beautiful, will definitely be purchasing again, thank you
My second purchase and I'm very happy.
Lovely... just lovely. I'm getting so many comments "Where did you get that gorgeous pearl bracelet?"..."Wow that's really beautiful"
So I'm more than happy to send them to your FB and webpage.
Thanks, also, for the great service and discount.
The products I ordered were extremely well price. The ordering process was easy and my earrings were delivered in exceptional time.
My purchase was delivered quickly without any problems and was packaged lovely. I am very happy with the quality of my bracelet.
My partner gave me a set of your beautiful pearl earrings recently (I did hint just a little bit), they arrived about a week after ordering them and they are just gorgeous. Will definately be back for one of your bracelets soon.
Postage was super fast, my query got answered straight away and I'm sure mum is going to love her ring! Will definitely be purchasing more jewellery from Broome Staircase Designs!
Excellent, order arrived promptly, well packaged. Very happy with bracelet.
Will consider further purchases.
Everything arrived in a reasonable amount of time and I am thrilled. I am very happy with the quality of the bracelet
I was pleased with the prompt service that I received from you. I phoned your shop this morning & was pleased with the promptness.
Very happy with this order. It arrived within a week of the order, and I am very happy with the quality of the piece. Thanks.
I requested a change in size to a larger bracelet but was sent the smaller size anyway. Little bit disappointed.
Lovely quality and good price. The pearl earrings I purchased are exactly as described. Very pleased. Thank you!
Fantastic product, quick delivery, great experience all round, couldn't be happier - Many Thanks Julie
I'm really delighted with my earrings that arrived promptly & were very nicely presented in a soft gold coloured fabric sachet. The earrings are very well crafted & the lustre of the pearls is also very pretty indeed. Having visited the House of Mikimoto in Japan, I feel that we can be very proud of the quality of our local pearls, especially for the very competitive price. I'm extremely happy with the earrings & have no hesitation in purchasing from Broome Staircase Designs again, and I'm more than happy to recommend them to local Australians or to overseas customers. They will certainly be my I purchased another pair of pearl earrings about 12months ago from a well known large jeweller and I wouldn't consider purchasing pearls from anywhere else in future. Although it's my first purchase from them, it certainly won't be my last. It will also be my 'go to' for gifts in future, especially for friends & family living overseas.
Fast delivery and lovely product. The process was very smooth and the earrings were beautiful. I will buy from them again.
It's not a problem your end... I just had (and still have even though this transaction was honest) the fear of dealing with a company I haven't heard of and giving payment details on the web. I can never remember by PayPal password when I'm in the middle of a purchase. Maybe an option for phoning to order?
I saw the advertisement on Facebook and being a pearl person
I saw a product I liked and purchased and delivery was swift and thank you.
Will purchase again.
It was very easy to order on line, I am just waiting for delivery. So far I am very happy. What more can I say? I am happy to write more after I receive and inspect the earrings I bought for my daughter's birthday.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members