From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Was very pleased how quickly I received my item, hassle free transaction and stunning item. Would highly recommend.
Hi i received my order today. To find the wrong item I order the black pearl but received a white pearl. Could you please advise of exchange.
Love the earrings & other pieces I've seen! Not overpriced & available to us wage-earners. Will shop here again! Highly Recommend.
Once again Broome Staircase have ticked all the boxes. I have received notification every step of the way with my delivery. I am picking up from Aust Post tomorrow
Excellent product, excellent service. My enquiries were attended to in a timely manner and I can't find fault anywhere. I'll definitely buy again!
Beautiful pearl jewellery and lovely quality, excellent service, Natalie is a joy to deal with, great website, good prices, prompt, tracked, delivery. Very deserving of every success and loyal customers, recommend without reservation, wonderful experience. Thank you.
I have already done a review and am being asked to re- review? Am very happy with bracelet received.
Great on line shopping experience! User friendly site. I received my item by post very soon after I ordered it. Will definitely make use of it again! And I love the pendant!
I love my beautiful new pearl drop earrings that arrived in the mail as promised and on time. They look beautiful but my only concern was that the first time I wore them they came out of my ears and fell on the ground. Fortunately I found them around the house so didn't lose them. I have since put little plastic stoppers on them and look forward to enjoying them for many years to come.
Fast delivery from ordering to door step. Well presented...
Whilst my earrings and stretchy ting are pretty, I did think the earrings would be a bit bigger, so the photo shown on site is Misleading despite the measurements given, we can't all visualize or measure accurately. My ring is disapointingly too big for all my fingers, so I need to get in contact about that to see if it can be rectified.
Great quality product at a reasonable price, hardest decision was choosing only 1 item! Easy to use ordering system and fast handing.
Lovely pair of earrings, website easy to shop, service was excellent and items arrived within the week. Will shop here again.
Fast transaction. Easy to order online. The pearl good color and luster and the seahorse very pretty. Thanks love it so much. I will definitely order again.
I received very prompt response to my orders and received them in timely manner, I have ordered from Broome Staircase Designs and have always been very satisfied with the quality of the lovely products.
Happy with product, excellent service, fast postage. Great website, very reasonable priced products. Australian shop. Will definitely shop again once ring sizing is in place
I would like the necklace in a longer size 42cm is just not long enough for me if I can get one in longer size please let me know thank you.
Purchased two earings and a pearl pendant very happy with my parcel when it arrived. The neoprene choker too small need to return for a longer one? Or a refund of that item.
I have found that any item I have purchased from Broome Staircase Design is always stunning. Very happy with the quality and the service.
Received wrong colour pearl bracelet had to return
And have to wait until returned then they will send another
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dianne, Sorry to hear that the you are disappointed with your purchase. Unfortunately, the stretchy rings are one size and cannot be adjusted and as for the earrings, the measurements are given in the product description to avoid any confusion with the photos, especially when dealing with small items that need to be edited to show the item.