From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
From the time l ordered my item from Broome Staircase Designs till the time l received it, there was constant communication and updates on delivery... Made me feel important and my necklace is beautiful. So a big thank you to all.
Easy process, no nonsense transaction! Good follow-up and great communication! Would definitely buy from here again!
Fantastic service very professional great staff would recommended Broome staircase designs beautiful made jewelry
Good service. Here in my hands in no time.
Lustre of pearls mmmmm.
Possibly will order something else.
Good to see an Aussie product and company!
Love my pearls ordering was easy website easy to use delighted with my order.
Lots of stock to choose from. Delivery quick
One happy customer thanks
Received my order today and very excited and happy with my purchase. Delivery time was excellent. This is the second time I have bought from Broome Staircase Designs and will certainly buy again. Thank you for making this a happy experience.
My ring wad even more beautiful than the picture so happy n right size ill definitely be ordering more jewelry from you. Love love love it
This is the second order I have had fro Broome Staircase Designs and each time my product has arrived very quickly, and the quality is lovely. I would recommend them as a trustworthy company.
Very pretty pendant and lovely design.
Had thought it would be a bit smaller but happy it arrived safely.
The most beautiful pearl jewellery, and the customer service is A1. Will be purchasing from them again.
The web site is so easy to use. There are moments when you can be overcome by the choices. There are just so many beautiful items you can buy!
Very happy with my selections, although not received as yet, I'm sure they will be just what I'm expecting.
Love the entire collection so absolutely love it when there is a promotion that I can get the pieces I love and also for presents for my loved ones. Maybe could look at creating a range for him. Cheers
So happy with my order. The jewellery is much nicer than the pictures show and the service was prompt. I will be looking at buying more from Broome Staircase Designs in the future.
Such exquisite items of jewellery although the Black Pearl Stud Earrings were tiny (but then I do have faulty 3-D skills!). Will order a larger pearl next time.
I have required after sale assistance on a couple of occasions. Each time, the service is very friendly, very helpful and very swift.
I love the products that Broome Staircase sell and love the specials that appear frequently.
Always a wonderful experience when dealing with the team at Broome Staircase. Many thanks to their lovely & efficient staff. Thanks heaps!
I love my order.the pieces are beautiful and exactly what I hoped they would be. They arrived very quickly and I'm excited to wear them. Amazing service too. Thanks so much
Always a little nervous to purchase online, however, the pearl bracelet I ordered is perfect. I have just purchased another one for a gift. Thanks so much for not disappointing me.
Loved my purchase of 3 bracelets, they are for family members for Christmas. They were delivered on by Aust. Post 1 day later than expected but arrived safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members