From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I already had these earrings and a friend admired them so I got them for her. I gave them to her about an hour ago. She loved them and she is now going to buy the black set and more white ones.
Great service. Very quick delivery. Pearl earrings are beautiful. Thank you was very impressed. Going to order more at a later date
The item is not what was displayed. They said a black pearl and it was brown. The item was displayed on a black string and arrived on a purple string. I am asking for my money back. Most disappointed customer.
My pearl earrings arrived quickly, safely and I n a cute little gold bag. They are exactly as presented online and totally matched my expectations. Very happy.
Love the earings but lost one on day 3. Pretty, but insecure design. Very disappointing to lose one so soon. Service was really excellent with a quick delivery.
Phone purchase- staff member fantastic, extremely helpful & obliging. Will be back for further gifts!
I can't review what I haven't received yet, perhaps you could send the feedback form after you deliver
I love these earrings They were a great price and are beautiful I would highly reccpmened Broome Staircase Designs to my friends an family
Thankyou
From the order to the delivery, everything was performed professionally, yet personally.
The pearl earrings that I ordered were exactly what I have been looking for so I am very happy with my purchase.
Thank you
Hi Guys, I was extremely pleased with your prompt service. I purchased the fresh water pearl earrings for my daughter's 21st Birthday and she is extremely happy. Alex just wanted money for her birthday, but we wanted to be able to give her a little something she could keep.
Kind Regards
Carolyn
My experience with Broome Pearls has been very pleasant and satisfying the staff are very helpful and I love all the peices that I have bought
My purchase was handled smoothly and efficiently with a very satisfying outcome. I am happy with Broome Staircase Designs and my purchase.
Broome Staircase Designs, showcased a magnificent display of Jewellery, ranging at affordable prices to suit individuals, I love my Beautiful Jewellery
Easy purchase and easy to navigate website, fast delivery and great tracking service, lovely set of earrings
This was a gift for my sister in law. I was very happy with the quality of the pearl and pendant. She was also very impressed and surprised with this lovely pendant.
Very Happy and pleased with my purchase from Broome Staircase will deal with them again looking forward to my next purchase Thank You
So fast and efficient. Love them. Ordered and for them in the same week of my birthday to wear out. Very happy wirh your product and service. Thanks a million.
I purchased the Pearl Pendant, Monsoonal Staircase to the Moon, for our junior football Team Managers gift. The pendant arrived within a couple of days. She will be presented with this stunning piece on Saturday. I know she will love it. Thank you Broome Staircase Designs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that you are disappointed with your purchase Colleen. At the time of writing this response we have not received an communications from you. I have reviewed your order and can advise that you ordered a purple multi strand wire with peacock black pearl. The product description clearly states that the colour of the necklace is purple or silver and that the pearl is a Cultured Freshwater 12-12.5mm Peacock Black ( colour varies from black, blue, purple, bronze and blue/green). It is also important to note that we do not stock a black necklace/black pearl in the style.