From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Fast postage. I ordered the largest pearl bracelet to wear as an ankle bracelet. Fits beautifully and is very nice. Thank you.
The bracelet arrived, although it is as I ordered. The actual bracelet looks cheap, I bought it as a gift. It's quite ordinary looking, not as thick or as big as the photo and picture depicts. Either that or the bracelet is photographed on a child's wrist. Payment is a little difficult also, site not easy to navigate, I ended up paying in instalments not that I wanted to it seems your site is geeked to that. Have been trying to pay in full ever since can't do it. It's not somewhere I'll shop again
The service of delivery of my products were very prompt.
I loved the items but was very disappointed that one of the products was not stamped with the Broome Staircase logo.
I bought these earrings for my wife as part of her birthday present. She was very happy and they exceeded her expectations. I will definitely purchase more from Broome Staircase Designs.
Wonderful to have received my lovely piece, I'm so happy and looking forward to wearing it all the time.
2nd time purchasing from Broome Staircase Designs and I find them so easy to deal with and there customer service is excellent and the article arrived in quick time
Great service fast delivery what more could you want. The ring I bought fitted perfectly and it was exactly as shown in photos
I must have misjudged the size as it won't fit my wrist adult, maybe a finger lol in saying that they are beautiful
The earrings are very nice and they were delivered quickly, Very happy with the service. This is my first purchase from Broome Staircase Designs.
Received my ear rings in the mail three days ago and only taken them off to go to bed. They are beautiful and stand out with anything I am wearing. Best $79.00 I've ever spent. My family thought I had spent the 'inheritance'
Very happy and i love my Cultured Freshwater Black Pearl Necklace is stunning plus the gift and i would recommend. They are easy to deal with i bought some more and loved it. Happy shopping
I was kept informed of the status of my delivery. Friendly & professional service in all emails. I felt I was offered a very friendly personal service & took delivery of a beautiful piece of jewellery.
Great product... exactly like it was described and looked in the picture.
Easy to use process... quick delivery
Ordering was easy and delivery of purchase was quick and secure
Maybe packaging could be a bit more protective
I received my beautiful pearl earings yesterday and am really delighted.
I have been wanting a really nice pair of pearl earrings for a long time, and these really matched the brief. The correspondence from your company has been A1 right from the start. Thank you so much.
My only tiny disappointment was that the box arrived damaged. It was protected only by the padded envelope it was packed in, and obviously that was not enough. The earrings themselves are really lovely, both in design and quality.
Experience was OK, bracelet is a little bigger than I imagined or that was indicated on the website so is a little too big for me
Lovely service, thank you
Staff were very helpful the necklace i brought is beautiful
I came home and also ordered from your website for Gifts for my family
Service and product both great. Loved that i was notified on products departure and arrival. Thank you
I love the bracelets & can't wait to show my girls. I've been checking out these beautiful pieces for sometime but when I saw these I thought how gorgeous they would be for my girls for bridesmaid accessories. Just gorgeous.
Problem free on line shopping. Easy to order. Delivered quickly. Follow up from the seller after placing the order. Good experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members