Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Great designs, lots of selection, considerable range in prices, fast shipping to the other side of the country.
The purchase was easy and delivery quick the box the earings came in, could have been of a better quality
After a nailbiting waiting for my purchase to be sent to Holland, it has finally arrived. My sister and myself are very happy with her birthday present. And she has been wearing it ever since.
Love the range of gorgeous jewellery. And so convenient with quick delivery. I wll definitely purchase again.
I love the pearl expandable rings I purchased from Broome Staircase Designs, they are suitable for all ages to wear from the 17 yr old for who e I have bought one for Christmas to myself a 70yr old.
Really happy with my purchases and the delivery was really fast. Have recommended Broome Staircase to friends as they have admired my pearls.
I was very satisfied with my experience with Broome Staircase Designs - the product was exactly as shown and I was kept informed of the progress of my purchase right up until I received it.
Own some myself this time bought for wedding gift and i was pleased thankyou. I would be a returning customer
Item was very quick to arrive and i love it recommend the service to anyone seeking a gift or personal item
Was so looking forward to the earrings and then when they arrived felt very let down the advertising is misleading
My experience with dealing with Broome pearls has been excellent. Fabulous value for money, great presents and easy to obtain. I wish to thank Broome Staircase designs for their service.
I have purchased a few items as gifts recently and every recipient has loved their pearls. The service is 10 out of 10 - friendly and helpful. I would highly recommend Broome Staircase.
I was in the shop yesterday i bought a awesome pair of earings plus the little rings and another ring. Great service im shop and online i have now done both awesome don't miss out. I got the bracelet for $25 as well. Ina
I just love my bracelet. It arrived early. I'm so happy I'll be buying from staircase design again.
I have bought several things from Broome Staircase and have been very pleased with them all.
Perhaps a few more items with real gold, not gold plate so they last forever.
Thank you. Very happy with the product and service. I would definitely recommend to friend's and family.
Absolutely fantastic service and love the ring I will definately be shopping with you again easy stress free purchase
Bought a light golden south sea pearl which was generously upgraded. The pearl is absolutely stunning, always a pleasure buying from Broome Staircase Designs.
Outstanding customer service by Natalie,
Broome Staircase Designs are superb
Pearls are stunning
Quality of jewellery stunning
Constant contact
Tracking great
Express post
Registered mail very fast
Will be back
Natalie and the team at Broome staircase designs went above and beyond to make sure my order was filled and delivered in time for birthday celebrations. Will definitely shop again
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD