From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I have purchased a number of pearls and love them all
Excellent products and packaging,, prompt delivery and a pleasure to deal with.
The ad popped up on my facebook account so I investigated Broome Staircase Designs range of pearl items and saw a lovely bracelet I liked.
The sale was quick and easy and delivery quicker than expected.
I will most definitely recommend them to my friends and family and when in Mandurah next make a visit to their shop.
I have searching this item, for a long time. And pleased to find it.
I purchased a gorgeous ring which was too small. Natalie from HQ was excellent and helped me with the whole exchange. Thank you so much x
Easy to purchase, prompt delivery. They were purchased as a gift and they were just perfect.
Thus us the second pair I've had. Each time, one of the pearls has come off. Right now. I'm wearing one from each pair.
The pearl broke off the ring setting 4 weeks after puchase. I was very disappointed that it would break so easily (putting my arm through a soft fabric blouse sleeve)
Lovely to chat with you today Christine. We look forward to receiving your ring back to see what we can do to resolve your issue
Beautiful quality jewellery! Fast service and delivery
These ladies looked after us when it was our 30th wedding anniversary
The piece we bought was truly stunning
Nothing was very too much for them to help us have this stunning pendant
Thoroughly recommend them
Timely delivery. Wear them all the time. Have several pairs now.
Great designs at great prices welcoming and helpful staff
Good range with great customer service.
Pricing was great especially loved the sales
Absolutely amazing jewellery! Beautifully crafted statement pieces that always get a comment every single time that I wear them. Pearls are the new black!
I have two pieces myself and have bought others as gifts very happy with prompt deliveries and quality
Ring was as promised, very beautiful. I love it. Will buy from here again.
I ordered the ocean ring/sterling silver, black pearl & bolo black leather pearl & stretchy pearl bracelet.
I am thrilled with all of the items, beyond my expectations. Fit, style, design & quality fabulous.
I was disappointed to find that the earrings I had ordered were not like shown. The picture had been very much enlarged. The earrings were in fact very tiny.
Won't get caught again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dianne, sorry to hear that you have had issues, the setting of pearls can sometimes come away and we will happily reset or replace if this occurs in our warranty period.