From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I bought my first ring it was the wrong size and they were amazing now I wear it everywhere
Good service and prompt delivery. Would recommend this company to buy from.
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Great value and prompt delivery. Love the earring design.
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The price was right, the ring is gorgeous and it came very quickly
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I ordered 2 necklaces, the silicon type, one with the silver ‘pop on, pull off' fitting and one with the yellow gold plated finding on it. These were to accessorise the pendants that I had previously bought. They work beautifully, so I am very pleased with them. I also added a little white Pearl ring as an extra - it's very sweet.
It did take quite a while for my delivery to arrive & when it was delivered, it was a surprise as I did not get notification at all.
I have worn these items a number of times since I got them & I love them & all my previous Pearl purchases.
Thank you Broome Staircase Designs.
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The earring separated from the pearl... very disappointed being only 3 months old.
Hi there Kirk - please send us an email in regard to the above: sales1@broomestaircasedesigns.com.au We will also email you. Kind regards The Team BSD
Very happy with quality of my bracelets and quick delivery and packaging.
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I love the design and look of the product I bought
I'm very happy with it
I am so pleased with the Earrings that I purchased from you, they are delightful.
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Trouble free buying from start to finish. The pearl pendant met my expectations. Delivery was very quick. Broome Staircase Designs made me feel they valued my purchase from them
Thank you for your feedback! We really appreciate it and hope to see you again online someone in the near future! Kind regards The Team at BSD.
Very easy experience both finding and arranging for the desired item i chose
Thank you for your feedback! We really appreciate it and hope to see you again online someone in the near future! Kind regards The Team at BSD.
I bought the ocean ring which arrived after only a few days. It's a beautiful ring and I loved it except it was too small. They suggested that it should be 2 sizes bigger than the size u normally have for that particular finger coz it's so wide. But 2 sizes was not big enough, so I text them and asked for an exchange. I sent my ring bak just like I was asked to and was told that the bigger one would be on its way. My ring arrived to them in a few days but I still don't have the replacement and it's a week now!
Haven't even heard from anyone!
This is very disappointing!
Hi Irene we have tried to call you several times! We will try again today! Kind regards The Team at BSD
From ordering online to delivery of goods, all went very smoothly. The item received was exactly what I expected. Am very pleased with service and goods. Would purchase from this company again.
I rang placed my order & the girl was so helpful great service
Ordered my second multi strand black wire necklace for my pearl. Looks fantastic and goes with anything. Had it for years and comes in some great colours. I had it In Melbourne in 2 days, thanks guys.
Very pleased with my purchases. Delivery was so fast.
Easy to navigate website, speedy response to my order and lobe love in a week! The cultured freshwater hooks are comfortable and sit beautifully.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kaz
Thank you for your feedback! We're really glad you love your ring