From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Love these Pearl earrings and the Pearl rings are so different... so many people have asked where I purchased them from.
Item was damaged on arrival, could of been packaged better. Item did arrive quickly.
Hi Randall sorry to hear about that we do offer the option to have your items boxed at checkout which in your case wasnt selected
The service was brilliant I am so happy with my purchases, just looking forward to being able to go our again after lockdown.
Thank you for your great feedback
Easy ordering. Fast and efficient shipping. Love my new earrings.
Thank you for your awesome feedback
Easy purchase just what I was looking for this was a gift for my granddaughter for her 10 th birthday her first south sea peal on neoprene.
Thank you for your awesome feedback
My experience was and is always fantastic easy to order staff are always there to help and polite
Thank you Kerrie for your awesome feedback
A very easy transaction and I am a very happy with my purchase.
Thanks for the great feedback!
I ordered nearly $400 worth of jewellery as bridesmaid gifts in March, for our wedding in April. Sadly the package did not arrive on time and it's been nothing short of frustrating to say the least, trying to get my monies refunded for a package that was posted in securely and has never been delivered as has been established. I have been more than patient and accomodating and am very disappointed in the treatment and customer service I've received as I've bought goods here on a few occasions prior. Everyone deserves credit where it's due but when you're fobbed off and not refunded a large amount of money like I've paid, then I have been left with little choice but to give a bad experience
Great service quick delivery definitely want to get to Broome to buy more
My partner was going to take me there a few years back but sadly he passed away in November one day this will happen
Sorry to hear about your loss cheryl we hope to see you here in broome some day! Thank you for your great feedback
Innovative designs at great pricing and easy to transact online
Thank you for your great feedback
The efficiency of executing and delivery of my order was great. It arrived on time with no hassles. Thank you and still looking through your Facebook page. Everything is so beautiful
Thank you for your awesome feedback much appreciated :)
Very efficient - received them in the mail within a few days
Thank you for your awesome feedback!
I'm very happy with my recent purchases and am still eyeing more for the future. Very happy with the tracking and speed of delivery.
So glad your happy with your purchases :) thank you for your feedback
I loved this ring but only wore a few time
I think it's gold plated but I thought it would last longer
Need one that is 9k Gold
Was gold Color now it is silver so can't we're it
Very professional with my order. Despatched very quickly and delivery by AusPost excellent. No hassles or difficulties encountered.
Thank you Mary for your awesome feedback much appreciated
Very happy with the design and style, the texture is as I expected and the look is beautiful but I wish I had ordered it a size or two larger but that is my error, delivery time was quick and the packaging kept the ring safe.
Thank you Diane for your awesome feedback much appreciated. We also do re-sizing - send your ring back and we can do that for you for just $40!
Great. Received goods promptly. Return of product was efficient. Love my staircase to the moon pendant.
Thank you Debbie for your awesome feedback much appreciated
I loved this as soon as I saw it. It arrived in good time and is exactly as depicted. I wear it every day, it's just beautiful.
Thank you Claire for your awesome feedback much appreciated
I have just purchased this beautiful ring and it is the first quality pearl that I have ever bought.
It looks stunning and I love wearing it as people have commented how lovely it is.
I wear it all the time and I have added my diamond ring which makes the duo combination look fantastic.
I found dealing with Broome Staircase Designs a complete pleasure, they were so very helpful and the delivery was super fast. I will definitely be dealing with the again in the future.
Cindy W
Hi Cindy we are very pleased that you love your purchase, thank you for your awesome feedback much appreciated
Very happy with my purchase, very path I made the decision to buy this, thank you.
Hi Diane,
Thank you for the feedback! It is much appreciated
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your awesome feedback!