From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I was so thrilled at how quick my parcel turned up.
Order placed on the Monday and in my post box on Thursday.
Thankyou Broome Staircase Designs.
I know who I will be relying on for future birthday and Christmas orders
These are just beautiful. I love Boab trees and earrings so these are just perfect. I want one to wear around my neck now!
I bought 3 pendants from Broome Staircase Designs. I had actually been into their store and Broome and checked out the designs but decided to buy online and have them sent directly home. The value is unbelievable and they are so unique representing the Staircase to the moon. A great memento.
Staff were informative, respectful and friendly, we were very satisfied with our service.
I dealt with Susie for a return and exchange. She bent over backwards to assist me over the phone, with photos etc. excellent service and I am very happy with our new purchases. Pearls arrived promptly and look amazing. Thankyou for fabulous service
Lovely and friendly customer service. Excellent, I'll be back.
I have been looking for a petite pearl ring for quite some time due to my slender fingers. Along comes a little gem from Broome Staircase Designs of a simple band with a small white pearl and CZ each side and I am the happiest person in the world. The design is perfect for a slender finger and the craftsmanship is exceptional.
Pleasant experience quick delivery lovely classic studs on sale. Will be ordering the next size up aswell.
Rose
Just a pleasure to deal with very polite and honest
A very good experience, quick transaction and delivery, beautiful product.
Excellent product and customer service!
Well done guys!
The time of arrival of the parcel was on time, and the product was lovely.
Very satisfied with my purchase The staff were very helpful and kept in contact. I certainly would recommend you
Very happy with my purchase
Fast delivery too
Hopefully will purchase more
Thank you Paula for your feedback always nice to hear that our customers are happy.
Extremely happy with my purchase of pink pearl earrings & totally satisfied with the prompt delivery of my order. Thank you.
I was not pressured at all and the lady was happy to show me anything I wanted to look at. I am very happy with my purchase.
Dissapointed with packaging. Gift for someone who admires your brand. Too embarressed to present in cheap packaging.
Hi Trudi, Thank you for your feedback. Sorry to hear that you were not happy with the packaging. We have the options to purchase packaging between $1.99 and $3.99 and notes can be added so we can be aware that the purchase is a present. If you would like to call us 0448364367 Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vicki Thank you for taking the time to do a review, is there anyway we could improve our service to be a five star service? Susie