I rented what looked like a great apartment in South Yarra Melbourne and when I arrived I was greeted to clothings in the wardrobe, food in the kitchen, no washing up equipment, a blow up mattress leading against the wall and have been waiting 51 days for the refund of my deposit. Apparently an internal system has caused the issues. No communication with customers. They want to get your money but certainly take their sweet time in returning it. Would not rent from them again after finding out that people actually live in the units but vacate (with all of their stuff still there) while you occupy for your holiday. I don't want to wake up seeing other people's stuff in the bathroom or kitchen. Was definitely not what I expected.