From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
The lady was very pleasant. Not accertive & let me take my time to choose my pearls.
I received my Pearl Earings from Broome Staircase Designs promptly. They are absolutely beautiful. Very happy with my purchase.
Saw a lovely bracelet and bought it online.
Straight forward transaction with no hassles. I now have my bracelet which I love
I bought the Gold Mabe cultured pearl pendant for a special gift. I am absolutely delighted with it and I know my friend will love it.
Prompt & professional service. Thank you
Service was quick and ring what I expected it to be. Very happy
Website easy to navigate and prompt delivery of items. The necklace I purchased for my nieces 21st birthday is simply stunning.
After my first review Broome Staircase Designs were VERY quick to be in touch and assure me the pearl earrings are on a post set into top of pearl and THEN glued around.
So THAT being the case I am happy with result.
Staff very pleasant and showed interest in my wants and length of chains
Easy to use the site. Quick delivery with tracking. Absolutely gorgeous piece of jewelry.
Product came in a timely way. The design is quite pretty and stamped for verification of silver. The peg on the ear ring is however quit flimsy.
Staff very helpful and gave me a great deal on my purchase.
Excellent service. Excellent product... excellent delivery.
Second time I have purchased and definitely recommend them and their product.
Fantastic great earnings love them great service and cooperative will buy again
Very fast turnaround with order, matches my other pearl items perfectly. Happy days.
Very happy with the sales assistant who was able to show us exactly what we were after.
Absolutely pleased with my purchase, cannot wait to wear my new two gorgeous rings!
Lovely staff helped my daughter in purchasing her pearl ring totally recommend this store
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Annie Thank you for your feedback, but unfortunately all pearls are set with a peg either in gold or silver with glue. The earrings you purchased are not set any differently to expensive earrings they are all screwed and glued. We do offer a a 120 day love it or exchange it guarantee, if you would like to call me so I can help you out. Susie 0448364367.