BoxOfficeTicketSales

DO NOT BUY- SCAM

Josh and his team are rude, and straight up criminals. Take your money and run. Send BS tickets in the form of a PDF which isn't acceptable for venues as a ticket option. Transferred the mobile tickets and sold them to someone else. Caution - they will triple the price and run with the money. "Tickets" are not sent unless you ask for them.

How is this business even still around?! Rude customer service who literally hung up on me twice! Unbelievable!

If I am the owner of this business, I am cleaning house on rude agents answering phones.

I've called repeatedly for the information concerning my tickets that were to be delivered today. I've been hung up on4 times. They are not helpful at all. They informed me I need to send an email they are not taking calls for online orders. The event is December 18th, and I still haven't heard from anyone.

Ok. I purchased 2 tix to a sports event on February 2020. Then pandemic hit! After a year of them telling me, we are waiting to see what happens with the pandemic, and they can't do anything until it's permanently cancelled. It was cancelled, no fault of my own. Called and asked several times and just gave me bs answers. It's 2 years later and still fighting for refund. They give you a credit. Their prices are a joke too. You'll wound up spending more than the credit. Now I'm going to report them to BBB. Also contacted a lawyer. Because at this point it's not about the money. PLEASE DON'T BY TIX FROM THIS PLACE. I wish I could have given it -0!

We purchased tickets to an event in Austin Tx since we would be visiting at the time. Because of the Coronavirus, the event was rescheduled to another date when we are not available. I couldn't reach them by phone but finally received an email stating no refunds and my only option would be to try to resell the tickets myself. To be fair, this is in the terms (that nobody reads) but you would think given the circumstances, they would be more accommodating. Lesson learned. Do not buy tickets from "resellers"!

This company is fraudulent- DO NOT USE! I was buying tickets directly from the venue I was planning to attend as I usually do. Somehow, I was re-routed to this company's website without me even realizing! They sent me a confirmation email for a purchase that was never authorized. I called and emailed immediately to rectify the situation- it took half a day to get someone to actually pick ip the phone. They would not process a refund even though the payment hadn't even been processed! I have taken it up with American Express to stop the payment. BE CAREFUL - they are a true scam.

I ordered tickets on 28-November for a Broadway show on 29-March. I left the country for two weeks, and when I returned, found that the tickets were for 2-December, and the invoice I received said I got them on 1/1/1900. I called the customer support line, and they refused to help, saying it was may fault. While I will allow that such an explanation is possible... I remember vividly double checking that when I placed an order for over $1,000 in tickets. They take no responsibility for the possibility that the error was in their order processing, which I'm quite certain that it was. Their customer support would not escalate the case, or give me any alternatives for pursuing further action. Just told me it was my fault and they never make mistakes. Never again...

I attempted to call the Convention Center directly for concert tickets for the most direct tickets and (as it turns out unbeknownst to me) my call got "mysteriously" diverted to this company. I was sold 3 tickets for 69.50 each plus $26 in fees, plus shipping (for e-tickets!) for which I later found that those same tickets have been priced at $33 all along and still are. We were told that the seats we really wanted were around $250 each but in fact are $78, thus we compromised for way lesser seats. As it turns out we could have purchased those preferred seats for close to the price we ended up paying. That's $250 each versus $69 each. This company apparently buys up tickets (calling it 3rd party sales) and resells them for more than double. Isn't that what "scalping" is!

Their ticket brokers on the phone were the most impolite and unprofessional business I've spoken with on the phone. I never files complaints to businesses. I called and asked for their prices for tickets. The individual gave me the individual ticket price. I asked a question about the two item minimum at the comedy club. The individual said "I don't have time for any of your questions. Are you buying or not." I said I was still deciding because i wasnt sure if i wanted to buy multiple booths or individual chairs for my large party. The individual on the phone said "well don't call us if you aren't sure." So I said "I am looking for both prices on booths and individual chairs." Then the individual just hung up on me. If their workers aren't willing to answer simple basic questions, or even moderately polite, then why would I ever decide to buy for them?

Alex

This company is a joke and buyer beware…worst customer service ever. They will not even try and work with you. I purchased tickets…agent neglected to inform me of Covid restrictions…. Yet they will not refund my money. Very agruementive…nasty …. And very misleading.

Ordered tickets for a broadway show. When we received the tickets it was for the wrong date and time. After several attempts, and very rude people, I received an email stating no refunds, even though they sent the wrong tickets. It truly was a horrific experience for us.

They bait you and their website is a scam. I did speak to a supervisor and they are just awful. They lie about their services to get you to agree but they don't deliver the correct information. You can tell they are use to dealing with unsatisfied customers. Do yourself a favor and do not use this website.

I bought tickets thinking I was getting good seats. When I got them, they were not the seats I asked to purchase. They wouldn't take this into consideration, even though I contacted them within the first hour after purchase and the event was 2 months in the future - no refund or even switch of tickets. They also charged more than double what the tickets were worth. Do not use this site.

When I call this company about a musical coming up the gentleman was able to look up prices for me but was also very pushy and ask can we go ahead and book this I will still looking at other dates and other times and still was very pushy when I told him that I was going to think about it and call back before I could even finish my sentence he hung the phone up I thought that was very rude and unprofessionl FYI stay away from this company it seems like that they are a scam and they only just want your credit card information over the phone so they can screw you over I don't trust them at all

I had tried to ask how they will ensure I get VIP tickets and was provided the response 'it doesn't matter how we'll get it to you and how we get the tickets. Now, will you buy $3000 ticket? If not, I have other people to get to' and hung up the phone. Nice.

Bought tickets to a vegas show got to venue no tickets transferred and venue had no record of tickets. This is a total scam beware

They will take your money and not deliver your tickets and when you try to call them they will tell you they aren't affiliated with Ticketmaster hang up on you and block your number… it is a scam 100% they should be investigated by the attorney general! Never ever buy from them ever!

***WARNING******* purchased tickets well in advance of my sporting event. When I got to the game my tickets still had not loaded. I had to pay a second time to get into the event since it was already planned out. I called Customer service and they couldn't help at all. Complete WASTE OF MONEY. This site is a FRAUD AND NOT RELIABLE. They also PRICE GAUGE! TICKETS TWICE THE PRICE! DO NOT DO NOT BUT TICKETS HERE!