BoxOfficeTicketSales

They will drain your bank account with exorbitant fees. They charge me 5x the value of the tickets and charged a $75 service fee and charged a $10 shipping and handling fee to email my tickets. If I had bought my tickets through the regular venue it was $50. They charged $330. I thought I was using the venues box office. The way they advertise makes you think you are doing it that way and are misdirected to them.

They charge 35.5% of the total amount in fees. I had to pay $1000 in fees. This seems like a scam. I called and they won't refund the money or cancel the tickets. They lied about 35% being a typical charge for fees. It's not. I actually called them by mistake thinking it was the stadium box office. Misleading, lying, and deceitful seem to describe their business model.

Do not recommend this company. I googled Red Sox box office and called the number listed. I purchased what I thought were 2 tickets from the Red Sox box office. However, at the end of the call after the agent rattled off a spiel that I could barely understand and made me say yes to, I asked if this was the actual Red Sox box office. I was told no it wasn't. I was then told I would not get my tickets until 48 hours prior to the game. I explained to the agent this was not acceptable as my husband would be coming from Buffalo to Boston and would have to reserve a hotel room as well as purchase a plane ticket for my husband and his friend. It was a birthday gift. I did not want to incur those costs unless I had tickets in hand. We have purchased tickets prior from Red Sox and always received them immediately via email. I was told too bad for me. I already said yes, too late to cancel no refunds. And the agent hung up on me. I called back five minutes later. Spoke to another agent. And again tried to cancel these tickets. Another agent told me too bad for me. They had me on tape saying yes to purchasing the tickets and they would not do anything about it. I called the real Red Sox box office 5 minutes later and purchased 2 tickets which were sent to my email immediately. I am disputing this with my credit card company.

A ticket that coat 10 dollars they charged $60. Total scam then don't give your money back either! Don't buy from them this is total scam! Just take your money

Do not use! I went to the radio city music hall station to buy Hugh Hackman tickets, bought two. Did NOT know that I was using a company called Box Office Ticket Sales. Later looked and found out the tickets I bought were 70% more than all other tickets still on the site. I ended up having to sell the tickets because my aunt who I was taking was sick. The Company would not turn on the resell ability - I got stuck with both tickets going unused. I have reached out to the customer service team over 10 times, no response. Do not use! Scam!

This company hold themselves out to be the "box office" for the Phillies. Completely misled me. There was no consideration for my immediate request to cancel a transaction seconds after I realized they were not the Phillies Box Office.
They charged me $1463.95 for 10 tickets to take children to the ballpark. I could have bought better seats for $870. Parking was $40 per car when the stadium box office charges $27 per car.
A complete and total rip off. The name "Box Office" popped up while looking at the MLB site for Phillies Citizens Park stadium seats so it was definitely confusing and I expected they were the authorized agents for the stadium.
There is currently a pending legislation in the PA Senate to make this offense punishable by a $1000 fine per ticket. I hope it passes!

This company is nothing but a SCAM! I can't even give a star rating for boxoffice ticket sales. We purchased tickets for a show on 01/24/25. Original email stated tickets to be delivered. Then another email stated they would be at will call at the venue. Called the venue to verify and was told they do not have will call for outside ticket vendors. Contacted boxoffice ticketsales and through their chat, (AI) was guaranteed the tickets would be there. Got to the venue and guess what? No tickets were there. This morning there was an email from 709 last night saying the tickets were in the name of I guess the person who originally bought the tickets. WHAT? The phone number provided in the email is no good and the AI chat said to provide proof from the venue that our tickets were not there. We have filed a complaint with the fraud department of our credit card company and the card has been cancelled. A complaint will be filed with the states attorney of the state of Florida and the IRS will also be contacted.

When you search for Dr Phillips performing arts center tickets sales on Google, the first link to that title is actually the "boxofficeticketsale" and you had to have noticed the url that it went to. They misrepresented themselves and then charged my 477 dollars for 2 tickets that should have been 70 dollars. When I called them back to cancel they got ugly and tried blaming me for being stupid enough to give them my card details and would not refund my money. All the federal, state, county, and city offices are closed today but I will be contacting them all tomorrow. This is a scam! I'm going to post this scam all over social media to expose this company!

I got on the phone after a long wait and the gentleman asked what show i was interested in buying tickets for. While he looked them.uo I proceeded to ask a question to which he replied, the ticket are 100 dollars would you like to buy them now. I said that was kind of rude. He said if I don't want tixkets he needs to free up the line. I simply said you ignored my questio. To which he repeated his question. Bye. This is 2025 service. Sad but it will come back to this company and many others.

One star is too many. I called and asked about 2 tickets. Told him the event and actual row I wanted. First, he said he gave me incorrect info on where the row was. I corrected him. Second, his prices were ridiculous. Third, he pushes hard and quicker than a bad car-salesman. Forth, and why I am writing this...Asked if these would do it for me and I replied "Well, no because---" He hung up. I called back and got him and said so that's what you do? And he said "will you didn't want our tickets so I going to do it again." And did. Now I seem to be BLOCKED! Their message states that the won't tolerate any disrespect. They need to add that they will disrespect any caller that doesn't immediately say he will buy the tickets. Hope you read this...if you didn't hang up on me the first time, I may have got tickets for different seats.

Purchased tickets in April 2024 for a concert in October 2024. Got to the gate and the venue scanned my "tickets" and let me know they were invalid and already used! I called BoxOffice Ticket sales and they apologized for this and said they are a third party and do not actually sell the tickets? No refund for me and didn't get to see the concert after driving an hour there. DO NOT BUY FROM THEM. I should have known better.

This company is a scam and the owner is a con artist. The company will pose as the direct venue website. The venue didn't accept their tickets, as they were not a direct purchase from the real companies website. When I called the fraudulent company "box office sales", the man who answered said the same speech I'm certain he says a million times a day "I'm a broker from Miami" and hung up the call immediately before I could speak. Con artist. Scammer. I have since disputed the charge on my credit card and filed a BBB complaint.

Very Rude, Please clean house, these people answer with attitude for simple customer questions. Please retrain on Customer service. My 5 yr old has more education than those people working for Box office. It is because of us the customers these people have jobs. Smh

Box office ticket sales is the worst company I have ever felt with! They were very rude I spent over $800 on tickets and the venue did not have any record of my purchase! When questioned about this I was give a runaround that was made to make me feel better… it made me feel like I was getting robbed! They said only I could see my tickets? But I can't get them yet? I couldn't get access to them but they could have my money? At a markup as well! I found this place by accident but it was a terrible thing! I was getting more and more frustrated with each time I called! And they denied me to speak to a supervisor! And told me that they can hang up whenever! That I did not understand! I understand that in your mind you can have my money but I have to wait on your word? No that's not how things are done!

Purchased two tickets to Morgan Wallen in Nashville, travelled from Ontario. Getting on plane I injured my knee, and fell. I could not walk after this. The Airport staff was able to place me in a wheelchair, the Taxi and hotel staff were very helpful and compassionate. Overnight my leg got worse and we had to book an earlier flight home. I am still usable to walk. I request a refund on my tickets and there response was, no. Great customer service. All of this has been incredibly depressing and trying. No compassion, no explanation, nothing!

Buyer beware when it comes to buying tickets from these morons. They send physical tickets to your address. They shipped out tickets today through FedEx who are known to delay packages all the time. They don't even overnight them. They sent them 2 day air which will arrive sometime Thursday in Mississippi which is the day we are flying out to Las Vegas. I have no idea why they do not send the tickets out electronically like every other service like theirs. It is absolutely ridiculous and will likely be missing this show because of these morons.

Bought tickets to a show for me and my son which we both wanted to see for a very long time. Only to be told my tickets were fraudulent upon arrival. The person behind me had the same thing told to them, tickets fraudulent. This company is a rip off, do not spent your hard earned money on this website, EVER. Had to buy two more tickets at the box office (which were much cheaper by the way) Had to cancel my bank card and will be telling everyone I know never to use this website.

Spent $1800 on 3 tickets to see the Foo Fighters in Pelham Alabama and the tickets were electronically rejected at the gate. Called Box Office Ticket sales and got no help! Asked for a refund and I am still waiting!
Needless to say we didn't see the Foo Fighters! I had my grandson with me and it was suppose to be his first concert, he was heart broken!