BoxOfficeTicketSales

I purchased 2 tickets for" Hamilton" which cost over $400 which I never received. It was so upsetting and we had to purchase another set of tickets just so we can see the play.We traveled over 3 hours and spend money on a hotel as well all the texts, phone call were only recordings came on. After we came home and contacted them they e-mailed the supposed tranfer of the tickets which we did not receive. I am wondering why this e-mail showed up but not the first one? Buyer be aware when thinking about buying from this company. I learned my lesson after loosing over $400.

I wanted to buy tickets for concert at Ryman Auditorium, and accidentally stumbled on first listing on Google for Box office com. Tickets seemed high, but said likely to sell out so I bought them. Service charge was an addition $ 22 a ticket at checkout total for tickets I checked in Section 3 Row M near center were $ 206. When tickets arrived they were in Section 7 Row V under an overhang way off center., NOT what I ordered.
In addition one of the acts was cancelled at the last minute that we were our top priority
Our friends were offered refund by Ticketmaster because of this, which we were not able to get, in addition to bait and switch overpriced tickets.
BEWARE of this site!

Bought 2 tickets for radio city, new york.
Never arrived, they sent confirmation showing they were bought and sent.

Went to the venue box office to be told "our" tickets were still on general sale!

AVOID!

When I called this number I thought I was calling Pgh Pirate Box office, I am a senior citizen. They were very vague when I tried to ask questions and pressured me into buying tickets which were 3 times the value if I would have purchased them at the game. I really did not understand they were a third party just ripping elderly people off. Contacted customer service. Very poor customer service! No satisfaction. I am disputing this charge with my credit card company.
Very unhappy in PA!

Beware. They scalped me not only for the price of the ticket but also for the service fee (which was approximately $57) and also a $9 and change delivery fee. But what service are they providing when they don't give you your tickets right away. And why the delivery fee when they promise to get your tickets the day before the event. Usually when something is delivered that late, It's free. I have yet to attend the event so this isn't a complete review but the experience is relevant enough to share

I called to inquire if they offered a "military discount" for a show a Mandalay Bay. I called on October 6,2021 around 5:50pm. The representative YELLED that they were not affiliated and do not offer. And when I said you can lower your voice he repeated it louder. Adding Ma'am at the end made it polite, yeah right. 35 years in the Military protecting all rights. You ask a simple question. If you don't like your job working with the public the do something to better yourself!

I purchased 2 tix for NFL game 2 days in advance. I paid extra to have seats in a section that had cover from rain. I never got my tix emailed to me. We had to call them the day of and they made excuses about computers being down. I finally received tix via stub hub 30 mins before event started. The seats were nowhere near rain cover so my pregnant wife and I sat in the rain. After complaining they offered to refund $20 service fee. When I called the day after to ask for refund on ticket price, Jared very rudely said he will not be refunding any more money because I agreed to the original $20 service fee refund. I will never do business with this company again and I would recommend to stay as far away from these scammers as possible.

Not even 1 star. An absolute scam. Purchased tickets to a concert that eventually was cancelled due to covid. On their website it states that in the event that your event is cancelled you will receive a full refund. After multiple emails and calls I have been told that they changed their policy and will give nobody a refund.

I have never dealt with a more unprofessional "company". Their "sales reps" are beyond disrespectful and will hang up on you. Im completely baffled as to how this "company" still exists.

Purchase your tickets anywhere else. This is a scam.

I never write reviews but had to warn others. I was looking for some Christmas theater to take my daughters to and I thought I was getting tickets for a quality show for $45 a piece but found out it was for a dance center's Christmas program. The tickets were sold elsewhere for $17 but I paid for 3 tickets at $45/ each plus taxes, service fees, and delivery fees for a total of $203. The company for their part did reimburse me the $40 they made off this sale. Obviously, I should have done my homework. Please learn from my mistakes do not buy from this site. Find out if you can find tickets elsewhere first and take some time to find out more about the performance.

3 weeks after my payment I have no tickets.
I tried calling their number and was sent to another number where I just heard music for over 2 hours.
I called back on the original number and said that I wanted to speak to someone, they said they were going to transfer me again. I asked them not to as I had just been on hold for over 2 hours.
Their response "I don't care if you have to wait five hours I'm transferring you". WOW
I then emailed their customer service and have had no response at all.
I believe this is a scam site, avoid at all costs.

Don't purchase from this site. There tickets are 3 time the value of the tickets. I brought my tickets from them thinking they were Thomas mack center. The person on the phone never said they were not. Called to get a refund with the concert being 2 months away and was told they don't do refunds. They read me back the recording from the call and still not once did the lady say she was not with Thomas and Mack. They tickets they sold me where priced at $20 and they sold them to me for $87.50. Way above value.

I purchased tickets for Jojo siwa for my daughter in 2019 Christmas gift and concert got canceled due to COVID and won't refund the 359.00 I was calling messages left emails and finally get a response in 2021 saying I can't have a refund and has to be used with in 1 year the amount I paid. I don't do concerts this was just a gift for my 5 year old daughter. Worst service ever and out that money now. We have tried emailing phone calls and sending certified letters to the place along with Jojo and no one will respond back.

Rip off artists! Over charge. Web site address name makes it look like you are dealing with
Venue, Dallas Symphony Orchestra, Myseron Center. Take your money then will not reply to
Emails or talk on phone. Sent email to <*******@boxofficeticketsales.com>.
Would not give any information or the name of the person on phone.
Said I had to send email to address and when I ask them to repeat the address they hung up.
Called them back and they have blocked my phone number.

Received tickets to the wrong show. Returned them, and were advised that the tickets we purchased months earlier for the right show were unavailable. We were offered alternate seats, accepted those, but those also were unavailable. Ended up with worse seats, one having an obstructed view. Never again. Stay away from this vendor.

Bad place to order tickets website makes it easy to default back to times and dates. Ordered 2 tickets the website defaulted back to the start time of 11 am showing. Originally wanted 7 pm when I called them the customer service guy said order was done on line I would have to use email to try to get time changed and said good luck. I said what does that mean he said once ticket is placed if I didn't pay the insurance I would be screwed. I said what? Haha he said good luck. What a jerk be warned this is a scam if you don't do it right the best thing is to order somewhere else. Do yourself the favor

Bought 2 tickets for a concert then just a week before the concert after I had booked hotel etc got an email that seems to say the seats were not available because the venue had changed and my seats could not be transferred. I checked and the venue has not changed. At least I got a refund. I suspect they are reselling scalped tickets and then could not get the specific tickets I ordered.