Sam Y.

I ordered tickets on 28-November for a Broadway show on 29-March. I left the country for two weeks, and when I returned, found that the tickets were for 2-December, and the invoice I received said I got them on 1/1/1900. I called the customer support line, and they refused to help, saying it was may fault. While I will allow that such an explanation is possible... I remember vividly double checking that when I placed an order for over $1,000 in tickets. They take no responsibility for the possibility that the error was in their order processing, which I'm quite certain that it was. Their customer support would not escalate the case, or give me any alternatives for pursuing further action. Just told me it was my fault and they never make mistakes. Never again...