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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Am always impressed with the material and detail, but your sizing is a bit of a problem sometimes
Ordered three dresses the blue one was badly made, not happy,
Good and easy to order and look through
Amazing customer service and great quality to clothes
I hope you people have another way to send it the order's more faster
I was very disappointed in the 5 tops I purchased. What a waste of money!
The tops were nothing like the pics on the site
They are made of thin cheap material an some are so paper thin, that they are see through.
I will probably never wear any of them
When I emailed them to try to return the tops, it was a joke trying to get ahold of them for an address to return the clothes too. Then they blocked me so I could not even contact them to get my money back
Thanks Was an easy process hopefully will buy again
Took weeks to receive my items but they fit great and I'm pleased with them. I'm petite, 5'1 and 121lbs. It's usually very hard to find styles I like that fit in length and correctly in the torso. I would order from them again.
Loved the jumpsuit perfect for my holidays
The legs were too long but I am only short so it's expected
Perfect experience each time i come on the site - lots of choice
Perfect lots of choice to choose from
Perfect collection & price fast service
Very nice product & fast delivery b
Great clothes Easily found. I've purchased from you before
The dress is design is cute but the material is such a poor quality it feel like a nylon paper
Had to return everything except one. The one I kept, I loved
Good prices, good quality, and delivery on time, well recommend.
My second dress was not the correct size I need a large. Even thought I am a medium
My experience for home shopping was just ok. The jumpsuit was not everything I expected it to be.
Really pleased with my beautiful dresses, thank you xx
Un peu long au sujet des livraisons merci cordialement
Come da foto, perfetti, ottimo materiale, complimenti.
The products themselves are very cheap quality. One of my items arrived with a hole in it. Being that it was lingerie, I obviously respect the fact that it cannot be returned.
I just want to give a heads up that even though the items arrived as pictured, the quality is lacking and I will not reorder
Overall was good! My wife loved all the items except one. That one item was a lot larger than what it appeared on the website. And took a while to receive my order, but overall a good experience.
Said fast shipping but it took almost a month, didn't get it in time for what I wanted it for. Took 5 days for it to "process" before shipping. Wish there was more info, such as listing zip up or slip on.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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