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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Nice selection, excellent pricing they carry a wide variety of clothes things that you don't see everywhere
It was good but allow time to ship as it took a month.
Everything was great and easy to find. Checkout was good
I ordered a xl, which is the size I would order for a coat, it was 2 sizes to big. Tried to return but said that I never purchased anything to return. Emailed customer service and was told they could give me 10% money back and keep it. What am I to do with a coat that I can wrap around me two times.
II received one item so far, but thought it would be a little faster odered on October 28th, 2022 and spent $290.28 and have not received my order. I order 11 items.
Outfits were not as pictured and they didn't fit well at all.
Made an order, received earlier then expected. Clothes fit to size. Will order again!
The shirt I ordered was too small. It was not easy to go through your process to get a refund, but I finally did it.
I was really looking forward to receiving this dress it looked so beautiful online when I received it, it was very thin cheap material so very disappointed.
The picture turned out amazing, with great detail was very happy with the product. Very fast shipping, and fast response on custom service questions.
Easy shopping and very convenient love the designs and they are very comfortable
Great clothing and easy to order. Good fit and style.
Shoes entirely to big look like some Reynolds McDonald's $#*!. I'll probably send that back sorry just to big.
The dress is nice but, the shoulders were designed incorrectly so instead of being off on shoulder with the strap, the strap was put on almost like an after thought so doesn't work at all with the neck of the dress. I'll need to take to a seamstress and have it removed in order to wear the dress…
Sizing was easy and accurate when you put the models credentials on the description and showing what size they are wearing. My wife is the same size as one of your lovely models which made it easier
Price and shipping was very detailed
Lots of items to choose from
The sizes aren't very correct, normally I would fit something that was a large on this site but it was too big, and bc of my own mistake I didn't know any information I needed to return them.
The prices are great...because the product isn't made of fabric. It's more like PVC and looks terrible in person.
The item I had bought was extremely big and I ordered the size I am so i was extremely disappointed!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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