On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Took awhile to recieve as I had to pick another item due to unavailability of the first item. Once I had picked another item I received it within 10 days. I love my purchase and will order more in the new year.
Shout out to Cherry who was my contact person, she was awesome to deal with. Thank you Cherry
I was concerned about my package being misdirected or taken. I contacted boutiquefeel and I was quickly reassured my package was still on the way and they thanked me for my patience. It came 2 days after contacting them.
Everything was wonderful! My man really liked the way it looked on me!
The material on the products just weren't very quality even for fast fashion. I deleted the app, took too long to get to me.
It was a great experience for me. The clothes came and they were sexy and exactly how I wanted them to be.
It's in the title, everything was put into its own bag and smelled new and nice and I like the way the material fits on my body and feels on my skin. Thank you.
Very very slow shipping! Would not order from them again! Do not expect the clothes to fit!
I was pleasantly surprised with the speed of receiving the dress I ordered!
The dress is lovely and it's nice to know there is a company I can trust for future
Orders that does deliver a good, quality product in a timely manner.
Good easy ordering with no problems. This is my first order, I have not tried on what I purchased. Therefore I have not experienced a lot.
Everything I bought from Boutiquefeel fits perfect. The quality of the material doesn't feel cheap. The perfect place for me to shop to upgrade my going out outfits and casual wear.
Product looks and feels cheaply made. No pleased at all.
Good Website usability!
Developer did a great job, usability is great.
The product sizing was a bit weird, it was loose around the top and tight around the stomach. It also wasn't quite like the picture, the fluffy trim was like the feather scarves from the dollar stores. It made it quite itchy and uncomfortable, so you can't really wear it long without it becoming unbearable
Very quick product search and awesome prices. And quite a tasty selection.
I really do love my products. But the pants were too long and too big in the waist. And there's no return policy. At least if I could exchange them for another dress or shorts would be awesome. But your return policy isn't that great
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.