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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I recieved the incorrect size for my item. I had to pay $5 for a return to get the correct size. "Okay?" I thought. I sent it back with my proof of payment. I received my new, corrected size item. It had stitching errors on BOTH sides. It looks awful. Exchanged over 20 emails, due to confusion from them. They kept telling me that I can't send back the item and recieve a new piece but they can refund me 20%, and then they changed it to 50%. And then they told me they would send a new item after I sent it back a SECOND time. Paying $6 now. I sent them my proof of return for the second time and they send me an email saying they have issued a refund. What the actual $#*!. Just no.
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One Item was separated while waiting for certain stock to refill but everything arrived so thats a plus. Was hoping for items to show up before Christmas but was understandable during Covid times. Most items where very nice except one item that fit the lady kinda weird. Besides that all the other items where really nice.
Payment was a pin but finally got it done.
The plastic mask was misleading, therefore I was disappointed I really looked forward to wearing it out it looked as if it was silk it looks beautiful as an advertisement.
Good delivery time, but some of the articles are too small.
Very good site we'll set out and delivery excellent.
The coupons are a bit disingenuous. It's ONLY off the lowest priced item... NOT whatever the 3rd or 4th item you selected is...
The coupons are a bit disingenuous. It's ONLY off the lowest priced item... NOT whatever the 3rd or 4th item you selected is...
Love the clothes but sizes on some items run small
After reviewing the sizing I managed to get the right size
Love the clothes but sizes on some items run small
Great value, prompt service and easy navigate website
I ordered the plastic face shield - perfect if you want to still breath well with your mask on.
J'ai payé assez cher pour une qualité très médiocre
My parcel arrived really quick, quality was really good and sizing was true
I placerad my order on 17 December and received the package om 11 January, am used to quicker delivery. Was very dissapointed in most of the products quality, material and fitting. Only 1-2 of 8 was satisfactory or really nice.
Website was easy prices were decent but product is cheap
Il manque un translate français
Le délai de livraison moins long svp
Is his even a real company or just a site run out of the basement of your Mom's house?!
To be honest I thought I'd be waiting weeks for my order. My order came within 2 weeks. Very happy with the service.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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