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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Never left a negative review before but after waiting over 4 weeks for my order was so disappointed with the quality of the material and overall cut. Very poor quality
I was looking for a special style dress and I found it!
Shopping was easy. No reviews to help me shop though
I decided to buy at Boutiquefeel based on the pictures I saw on the website. But when I received my order, I realized I had been misled by the Photoshopped pictures of nice girls wearing supposedly quality items. These items sell for low price, that's right, and you get what you paid for. Real poor quality and manufacturing.
I did not realise the product would be coming from China when I ordered it. Knowing that, I would have been ready for a huge delay in delivery. I would have liked it for Christmas & would have ordered it sooner had I known. Ordered in Nov & rceived it end of January.
It was first time, frankly I'm super satisfied on my shopping
Can you tell me if the burgundy top shipped yet because I still haven't received it
The delivery time was about 2 weeks. The shoes are just as I expected. They are comfortable and for true to size.
It was secure and I understand the delay because of the distance
The shirt fabric is poorly made, the price is too high for the fabric is not what I expected and it took over a month to arrive-I would like to return shirt but feel my money will never be returned.
I was looking for a masked Santa for my African American friend. It was a mistake. The Santa was advertised correctly but I realized the face was pure black. Not at all appropriate for my friend. I I tried to cancel the order but I was told it had already shipped although the tracking showed it was still being processed.
Ordering and delivery time was fine. Products not as seen in ads very dull compared to online photos quite misleading.
Delivery time wasnt great and im still waiting for an underwear set, ive no information of where it is or if it is even coming. One of my underwear sets was like wearing a bikini with the material that was used and the clasp fastening on the bra. A christmas jumper dress i ordered and received was nothing like the picture advertised.
The product I received didn't look like the picture on the website at all.
Was trying to check out and could not us the other check out option. I had to check out through PayPal.
Was trying to check out and could not us the other check out option. I had to through PayPal.
Very excited to receive your merchandise. Items are beautiful and with a great price
Very excited to receive your merchandise. Items are beautiful and with a great price
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Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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