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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Everything was good except I didn't get my body suite
The amount of time I had to wait for my item makes it hard to order from your company again
Boutiquefeel have been a great company to deal with Unfortunately my dress was too small and I am returning it So far they have been most helpful I'm just not sure on the sizing I as I'm 5/10 inches tall and weigh 146 lbs so I thought a Medium was the size I neededWay too small across the bustOverall the dress was a great price and very nice
The website is not user friendly. Once you click to view an item it takes you back to the beginning and you have to scroll back thru the same items again. That's frustrating
Once you view an item it takes you back to the beginning and you have to scroll back thru the same items again. That's frustrating
Mask is appropriate for the use that's intended but the glasses could be a little shorter for women
Sono sempre sproporzionati rispetto allo slip
I purchased what I thought was a tweed jacket, similar to one that was out of stock elsewhere, however they cloned the picture and just sent a piece of polyester printed with a tweed pattern, when I returned it at a cost of over £7 they have just ignored me, we have now paid for the product and the postage and have no refund they are fraudsters avoid at all costs
Thank you guys, I will be shopping with you again trust me
Thank you guys, I will be shopping with you again trust me
The title says it all the product looked and felt like a child could have done better.
Not always parcels arrive and when they arrive they take a long time. This time they arrived in time!
Not always parcels arrive and when they arrive they take a long time
Out of the five items I purchased, only two fit perfectly. The delivery took too long.
It would perfect with a little more faster than 14 days shipping.
It should give shipping step options based on the amount that is purchased, example from the amount you do not have to pay shipping.
I placed a order first time and I was little bit scared about Quality of products but when I received my package I was fully satisfied with my perched.
Total Scam. The item I received was nothing like the item advertised on the website. The company refused to offer me a full refund, plus I was not refunded the shipping fee.
Just what I ordered very happy with the fitting and the price thank you so much
Had a great experience with my order. It was easy to place, there was quite a bit of followup on the confirmation from Boutiquefeel, it was great. I received my order quite quickly and I'm happy with my purchase.
Arrived well packaged though took a while due to Covid. The 2 chemise I bought were well made and beautiful. Worth the wait!
Would not hesitate to buy more from Boutiquefeel
I have never in my life purchased such a cheap quality clothing as I have with Boutique Feel. The quality is so horrible, you end up wasting a lot of money. The pictures are NOT what is shipped to you. Be smart about this. I'm not sure why it has so many decent reviews. Nothing was good. I made a mistake to purchase 4 outfits, all are so cheaply made and definitely did not look like the picture, I don't want anyone else to end up like me. Customer service was good, but quality of the items TERRIBLE.
Shopping was easy a lot to choose from. Shipping was delayed, but that was all due to covid and it being the holiday season.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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