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Boutiquefeel

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California
1 review
0 helpful votes
Follow Carissa I.
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Pleasant, items came reasonably quick. I was happy it wasn't a total fail being that they shipped international. And usually sizing is not accurate, its a hassle wen you have to try and return, but these worked out well.

Date of experience: August 5, 2022
GB
1 review
5 helpful votes
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Lovely reasonably priced clothes
June 5, 2021

I am happy with most of my order.
I was worried about ordering on line from abroad as I'd had previous bad e oeriebce eith orders from China which I never received.
Fortunately all arrived after 5-6 weeks from order date.
All reasonable priced and a bit different to what you see in the high street shops. Sizes are hit & miss but most items fit perfect.

Overall very happy.

Date of experience: June 5, 2021
Sweden
1 review
0 helpful votes
Follow J M.
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Good
April 22, 2021

Products aa advertised. Delivery (to Sweden) could have been faster as my package got held up for almost a week in Holland after it had cleared customs for no apparent reason. CNE Support helped me resolve it though so overall it's a 4/5.

Date of experience: April 22, 2021
Oregon
1 review
0 helpful votes
Follow Marlayna O.
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Scratchy
December 14, 2022

My items that I ordered were scratchy and poorly made. The baby doll nighty didn't even have a hem sewn into the bottom. I tried to return them but since it's lingerie I only got 15% back. (Grand total of 3.15$) they also didn't fit me at all.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2022
Connecticut
6 reviews
37 helpful votes
Follow Joanna B.
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Cheap prices, cheap products
July 31, 2021

Some are able to purchase cheaper materials and look great in them where others can't pull it off.

As any of these overseas company you aren't sure what you'll receive.

2 items I liked a lot and 3 were eh, I'll prob wear one or it may sit in my closet….

There are no instructions for returns or a label so whatever you buy I guess you're keeping.
I have a dress here that is way too big so it's a shame.

Overall give it a try, if you don't like don't buy from again. I've learned.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
Follow MaribeI I.
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Never again!
November 22, 2021

Your advertising is false! & Shame on you for being scammers. I don't even know why you bother with these surveys knowing damn well your cheapy products are over priced the way they look and this "boutique" is not afraid to send garbage like that.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2021
Ireland
1 review
0 helpful votes
Follow Tanya Q.
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DO NOT BUY FROM THIS SITE
August 3, 2021

Waited over 6 weeks for a black dress in size medium, that wouldn't even fit my young children. It was so tiny. Nothing like the picture, cheap see through material. The worst purchase I have made. I will never use this site again

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
Canada
1 review
0 helpful votes
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Not great and not terrible
July 16, 2022

Shopping is as easy as any online store. Sizing is always a hit and miss with anything ordered online though. Some things fit just right and others are like who took measurements? It's the exact (supposed) size yet the L fits like a small. Surely they would have a standard for what is considered (western) sizes? Shipping takes forever. Almost a month to receive items is a long time in today's global connected shopping networks. Overall not completely wowed by the products or services, and yet I can't completely be disappointed either. What we ordered is decent but then again it's not like it will be worn often or regularly, so quality vs value can't be judged. Overall a middle of the range star rating.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2022
Missouri
1 review
5 helpful votes
Follow Cathy F.
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Poor Service
October 13, 2017

I ordered a dress for my daughter. Order confirmation said 3 - 5 days to ship. Then received another email that they were out and would take 3 weeks to make. Okay. Three weeks later I get an email that they are out of the dress and not making any more. Have requested a refund, no response...

Date of experience: October 13, 2017
Canada
1 review
0 helpful votes
Follow Tanya X.
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One issue
September 1, 2022

Everything fit perfectly except one outfit was not true to size but it's just too much work and hassle to send back. Other than that one piece I'm happy with everything else! I do wish shipping wasn't so long but I live in Canada so at times it takes a little bit longer!

Date of experience: September 1, 2022
GB
1 review
0 helpful votes
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No from me
November 3, 2021

I wouldn't ever shop here again, products are all very cheap or poorly made.
The returns policy makes its very uneasy to send anything back so now stuck with £70 worth of clothes that are fit for nothing but the bin in all honesty

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Oregon
1 review
0 helpful votes
Follow L K.
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Bad product and bad experience
March 9, 2021

No number for customer support service to call cancel the orders
Product took almost a month to come.
From overseas. I did not know that. Also it said if you buy 2 get 3rd free but at checkout it charged all 3rd. Plus charged delivery of almost $12.00. I would never order from this website again.

Date of experience: February 7, 2021
Florida
1 review
0 helpful votes
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Dresses are very cute and well made
July 7, 2022

I've never been one to shop from sites suggested by Instagram, but i honestly like the clothing from Boutiquefeel better than most things I've gotten from Fashion Nova. Shopping is a little slow but the customer service reps are very nice and helpful.

Date of experience: July 7, 2022
GB
1 review
5 helpful votes
Follow Emma S.
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I would not recommend this company to anyone. I order 2 items both were faulty and poorly made. When I complained I was originally offered a 40% off voucher if I kept the items. After this was refused as I would never buy from them again, I was offered a 20% refund, advising if I wanted a full refund I would have to pay for postage back to China! This company is an absolute con, the clothes are tat that can never be worn.

Date of experience: July 19, 2017
GB
1 review
0 helpful votes
Follow Carole M.
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Refund/Exchange - How?
September 30, 2022

The jeans do not fit and I have found it extremely difficult to find out how to return for an exchange or refund. I have submitted a request via the website however received no reply, this was over a week ago!

I then receive an email asking if i have received my order and what the experience was! No mention of are you happy with the order? Would you like to refund or exchange?

Do NOT use this company!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
New Jersey
2 reviews
0 helpful votes
Follow Carey P.
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I bought this really cute romper, buuuutttt it ended up not fitting. Sizes are not what they seem by the way. I got a large and it seemed like an extra small! Well, I had sent it back. It's been over 2 months now and no refund no nothing. I have contacted customer support and they told me they can't really do much about it. I will NEVER buy anything from this site again.
Anyone who does, please be cautious.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2021
GB
1 review
0 helpful votes
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Nice but the flap at the back is too small
January 23, 2021

Product is great, fits well but the flap at the back is the wrong size and the wrong colour! It's too small so it looks stretched, not a very good finish.
Please can you send a piece of fabric that's the same as the pyjamas and I will make my own. Thank you

Date of experience: December 24, 2020
Australia
1 review
0 helpful votes
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Honesty on your site would go further
July 26, 2022

Items smaller the graph states but very nice quality so you let yourself down there. Stocking are cheap nasty and not worth purchasing. I purchased alot of thongs in this order and would have purchased more as quality is good on clothing but truely can't trust your sizing chart so not going to bother purchasing again. Only one of my items was true to size

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2022
Washington
1 review
3 helpful votes
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Feeling unsure
November 2, 2017

Worried that the website says London/UK but the items are shipped directly from China and look nothing like what was ordered, quality is disintegrable. Ripped off $200. Plus I had to spend hours getting the items to even get into my cart - major problems with website.

Date of experience: November 2, 2017
Pennsylvania
1 review
0 helpful votes
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Beautiful
February 6, 2022

The item is amazing and fit perfect. All though was told 5 to 7 business days. It took 6 almost 7 weeks to arrive. I emailed and they got right back with me. Very polite, asked if I want to cancel or wait a bit. I waited and very much worth it. With all that's going on I understand about stuff being delayed, you can't control the mail. I love it, I will be ordering again real soon. Thanks guys it's awsome

Date of experience: February 6, 2022

Overview

Boutiquefeel has a rating of 3.2 stars from 6,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boutiquefeel most frequently mention good quality, customer service and long time. Boutiquefeel ranks 15th among Women's Clothing sites.

service
1,496
value
1,812
shipping
1,812
returns
39
quality
5,821

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42,192 reviews