The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
All products purchased were as described and when tried on they were fabulous and made me feel very sexy. Ty xx
Order delivered quickly,, items matched the pictures, great quality for the low orice. Would buy from Boutiquefeel again
Lovely item, delivered earlier than expected, will use again
Good prices and ease of ordering. Easy to follow my order once shipped.
As usual is was a pleasure shopping at Boutiquefeel there is such a wide chose to choose from
It was extremely easy to locate exactly what I was looking for
The shopping experience was excellent, with a wide choice of items to choose from
It was excellent, all the items were manufactured to a very high standard and the quality was excellent, delivery was also of the highest standards
It was extremely easy to chose exactly what I was looking for and I wasn't disappointed at all with any of the dresses I chose, they were all made to the highest quality and style and I will definitely be shopping at Boutiquefeel again
Excellent, very easy to find exactly what I was looking for
This took so long to arrive, plus it was half inside out which means that it was a returned item but not repacked properly. That makes this second hand. Bad work ethics
Arrived within time stipulated nice clothes
Very poor quality not worth money that I paid.it looked cheap not nice dident look nothing like picture on site.dont no if I would order again from this date after this experience
Ordering was quick and easy xx so many beautiful clothes to choose from xx true to life sizing and I have no complaints.
So many choices and beautiful NOT the run of the items. Ordering is quick and easy.
Ordering went without problems but tracking information could be updated more frequently
You hear nothing about the order for several days and then suddenly one morning the delivery is in your letter box.
I have placed 2 orders and spent about 150 usd with your company and still received nothing.
First order placed over a month ago. You need to tell EV erroneously how long you take because some people like me doubt they will ever receive the. Goods for which we paid
Bit of a delay, due to one of the items being out of stock
Ordered items no problem online, good quality clothing
Ordered 4 pieces all the same "size"
Well they were far from the same size across the 4 different outfits.
The tracking system you provide is not very good. Needs to be more specific. But I did get a reasonable response to an email I sent which was nice.
Product was out of stock n it was only after 8 weeks when I asked them where it was that they told me it was still out of stock!
It arrived quite quickly. Lovely material but 2 inch hole down leg on seam were it hasn't been sewn properly! Disappointed too say the least.
I enjoyed showing threw all your beautiful dresses but never got my order
I enjoyed showing threw all your beautiful dresses
Came in time, beautiful shoes I'm very impressed with your service
Not very good. Still waiting for my order?!
Still waiting. And waiting.
Very easy and quick response, when I needed to ask a question it was dealt with straight away,
Good items for the money! The quality was par for the prices but I knew that going in.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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