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BoutiquefeelReviews 6,126

3.2
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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,984 reviews
Florida
1 review
0 helpful votes
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Not happy at all. I received no confirmation in my email of my order. Now you want my to give feed back on shipping experience and I have no order.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Excellent service and unique products.
April 9, 2024
Updated review

Very good as always. Reliable delivery and well packed. Items always arrive within good time.

Date of experience: March 30, 2024

Good thank you
February 24, 2024
Previous review

Good thank you

Date of experience: February 24, 2024
PF
1 review
0 helpful votes
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Très satisfaite
April 6, 2024
Updated review

Choisir les produits est très facile: la commande, le règlement et la réception, même s'il faut attendre un peu la livraison.

Date of experience: March 27, 2024

Très satisfaite
December 31, 2022
Previous review

Mis à part la durée de la livraison qui est compréhensible en raison de la livraison internationale, j'ai apprécié les mails d'information sur le suivi de ma commande, la livraison et les produits que j'ai reçus.

Date of experience: December 31, 2022
GB
1 review
0 helpful votes
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Con
April 4, 2024

I will never shop here again and will make sure everyone I know will not either. I was charged and sent an item I did not order. One item they did not send and instead sent me 2 of one of them. I asked for a refund and was refused.

Date of experience: March 25, 2024
GB
1 review
0 helpful votes
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Faster delivery than expected
April 3, 2024

All 3 items I bought are good quality. Fast shipping

Date of experience: March 24, 2024
GB
2 reviews
7 helpful votes
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Would not purchase anything again...ever
April 3, 2024

I ordered a pair of boots in size 7.5. When the boots arrived, they were beautiful and of good quality, but were not a UK 7.5. As they were far too tight l tried to return them, and that is where the fun began... I was offered a 10% refund if l kept the boots. I refused as the boots were of absolutely no use to me. The offer was then upped to 30% and theñ 50%. I accepted this just to put an end to the whole thing. I received the refund quite quickly, and gave the boots to a charity shop. I was however still considerably out of pocket. I only received half the price of a pair of boots l couldn't wear, also the postage wasn't included in the refund - so altogether, l lost out to the tune of about £19. This company needs to drastically improve their returns policy. I wouldn't dream of buying from them again

Date of experience: March 23, 2024
Canada
1 review
0 helpful votes
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Quality isn't there
April 2, 2024

Opened the package and everything looked extremely cheap and when I put it on the fabric was itchy and rough on my skin

Date of experience: March 23, 2024
GB
1 review
0 helpful votes
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Good experience
March 30, 2024

Delivery was fairly quick and no hassle with the tracking information provided

Date of experience: March 20, 2024
Florida
3 reviews
0 helpful votes
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Extremely Long Wait For Products
March 29, 2024

Browsing the site was not an issue, however, after placing my order, I never received a confirmation code. I had to keep going back to the website to check on my status, which by the way was very annoying to see that my product sat in China for over 10 days. I never received my outfits on time for my trip and I ordered it a month prior to. I even paid extra for shipping!

Date of experience: March 19, 2024
Canada
1 review
0 helpful votes
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Too long if a wait for my order. No products received to review in over a month and a half

Date of experience: March 18, 2024

Good, but limited size options
February 8, 2024
Previous review

Good, but limited size options

Date of experience: February 8, 2024
France
1 review
0 helpful votes
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You mustn't be in a rush!
March 28, 2024
Updated review

It took a very long time to arrive (2 months) and the fabric of the jacket I bought is not the best quality but totally satisfied with the rest

Date of experience: March 18, 2024

Great thanks!
February 9, 2024
Previous review

Great thanks!

Date of experience: February 9, 2024
GB
1 review
0 helpful votes
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Good quality company
March 27, 2024
Updated review

From start to finish Easy to order delivery generally v good

Date of experience: March 17, 2024

Always easy to order and shipping very quick normally

Date of experience: January 20, 2024
Australia
1 review
0 helpful votes
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Shoes didn't fit and would not give me refund
March 26, 2024

I got size 11 shoes and they said 43 on the shoe but they were size 9 at least I told them I wanted to return them but they only wanted to give Me 10 percent discount

Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Delivery Took Forever
March 18, 2024

I ordered 3 items over a month ago and just received 2 items. I emailed them to find out why the delay and was told one item was out of stock.
They finally sent me 2 items after I told them not to hold my order due to one item not being in stock. The shoes were to small, the dress was to big, I will keep them and try to resell myself as it's not worth the hassle to ship it back overseas. They do need to inform customers that the company is in a far away country and shipping takes very long before people purchase.
Still waiting on my shirt!

Date of experience: March 7, 2024
GB
1 review
0 helpful votes
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Excellent
March 3, 2024

Delivery took a couple of weeks but items are good quality!

Date of experience: March 3, 2024
GB
1 review
0 helpful votes
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Great product
February 29, 2024

Easy ordering looks amazing and decent quality
Very happy with the items

Date of experience: February 29, 2024
France
1 review
0 helpful votes
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Réception et taille
March 7, 2024

Le produit m St parvenu aujourd'hui et la taille ne me correspond alors que je prends habituellement du M

Date of experience: February 26, 2024
GB
1 review
0 helpful votes
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Wasn't delivered on time
March 2, 2024

Flowers were lovely and a good price what was disappointing was I paid for next day delivery and they weren't delivered next day I complained and never received a response

Date of experience: February 21, 2024
GB
1 review
0 helpful votes
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No reply by customer service
March 2, 2024

I have emailed them 11 times to cancel my order, they just keep saying that my order will be shipped soon. It's been 5 weeks and they still haven't replied, cancelled the order, sent a refund or even shipped the order I'm trying to cancel.

Date of experience: February 21, 2024
GB
4 reviews
0 helpful votes
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Love to check out as a quest, like going up the high road from my sitting room 😘

Date of experience: February 20, 2024

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.