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BooksRunReviews 3,005

4.5

From the business

Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.


booksrun.com
Brooklyn, NY, NY
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BooksRun Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.

This summary is generated by AI, based on text from customer reviews

service
295
value
299
shipping
291
quality
268
This company responds to reviews on average within 20 days
California
1 review
0 helpful votes
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My book was a little bit slow getting to me, even though I paid for the fastest shipping possible. Book was in good condition.

Date of experience: July 7, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for considering us as a seller! We have taken into consideration the feedback to improve our services to keep our customers satisfied by all means. See you more in the future! - BooksRun Team

Texas
1 review
0 helpful votes
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Easy transaction
July 16, 2024

I scanned my books - I was given a price- and I sold them. Quick and easy! I would recommend to all my friends and family. The only set back is the long wait for a check.

Date of experience: July 6, 2024
BooksRun S. — BooksRun Rep
over a year old

That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team

Michigan
1 review
0 helpful votes
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Very Satisfied
July 16, 2024

Everything arrived on time and in great condition.

Date of experience: July 6, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team

Georgia
1 review
0 helpful votes
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Easy Transaction
July 16, 2024

What an easy way to sell your textbooks! Fast payment and helpful customer service! Thank you!

Date of experience: July 6, 2024
BooksRun S. — BooksRun Rep
over a year old

So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team

Ohio
1 review
0 helpful votes
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Bookstore Review
July 15, 2024

Thank you. We have always had a good experience working with Books Run. You are prompt and have great customer service.

Date of experience: July 5, 2024
BooksRun S. — BooksRun Rep
over a year old

We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team

Virginia
1 review
0 helpful votes
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As described, prompt delivery
July 15, 2024

Product as described. Shipped promptly. Arrived promptly.

Date of experience: July 5, 2024
BooksRun S. — BooksRun Rep
over a year old

Thank you for sharing your positive experience! We are doing our best to keep our services high-quality even during such times! - BooksRun Team

West Virginia
1 review
0 helpful votes
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Fine service
July 14, 2024

Received on time and in good condition. Can't ask for more than that.

Date of experience: July 4, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team

Rhode Island
1 review
0 helpful votes
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Happy With My Book
July 14, 2024

Good description, good price, would buy here again.

Date of experience: July 4, 2024
BooksRun S. — BooksRun Rep
over a year old

Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team

Ohio
1 review
0 helpful votes
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Great Prices and Prompt Delivery
July 13, 2024

Books were as described, and delivered on time. It is a nice business where you can give books a "second chance" and purchase at a reasonable price.

Date of experience: July 3, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team

Pennsylvania
2 reviews
0 helpful votes
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Great Service
July 13, 2024

I am very happy with my purchase, I got four books at a very affordable price. Shipping was fast and tracking was accurate. All of my books were in good condition. I will definitely purchase more from this website.

Date of experience: July 3, 2024
BooksRun S. — BooksRun Rep
over a year old

We are so happy to be of help to you! Hope to work with you again! - BooksRun Team

Massachusetts
1 review
0 helpful votes
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First time buyer
July 13, 2024

Book was delivered promptly and in stated condition. I have no qualms about doing business with them in the future.

Date of experience: July 3, 2024
BooksRun S. — BooksRun Rep
over a year old

You are very welcome! And thank you for your positive feedback! - BooksRun Team

New York
1 review
0 helpful votes
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Affordable, Quick, and Easy
July 12, 2024

Booksrun helped me find a specific edition of an out of print book that I was missing from my collection! They shipped it to me quickly and it arrived in great condition.

Date of experience: July 2, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team

New Jersey
1 review
0 helpful votes
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Great place to buy books
July 12, 2024

Found book I needed. Shipped free. Arrived fast! Great service

Date of experience: July 2, 2024
BooksRun S. — BooksRun Rep
over a year old

Such a pleasure to do business with you! - BooksRun Team

Washington
1 review
0 helpful votes
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Smooth transaction
July 11, 2024

I was cautious as I had read some reviews about "counterfeit" books being held, or values being adjusted down. I ultimately decided to move forward with it. I bought most of my books used as it was, so I couldn't 100% verify if they were or were not counterfeit. I know it is an issue with the industry that sellers have been forced to reckon with. I honestly described my books conditions which were all good or like new. I wrapped them well in bubble wrap. Shipping was easy. Full appraised money straight to my account without a hassle. I wasn't sure what to expect but I have no complaints at all. Everything was fast and smooth.

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for sharing your opinion with us. It's such a pleasure to do business with you! - BooksRun Team

Virginia
1 review
0 helpful votes
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Fast and Accurate
July 11, 2024

The process of finding the book and checking out was very efficient and seamless.

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team

Tennessee
1 review
0 helpful votes
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Accurate quote
July 11, 2024

I got a quote for several textbooks and I was able to mail them easily all to one place. My check took a few weeks to get here, but it came and was for the amount I was quoted. It was an easy resell experience.

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

Such a pleasure to do business with you! - BooksRun Team

Wisconsin
1 review
0 helpful votes
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Satisfied customer
July 11, 2024

Packaged carefully; books arrived in condition described; arrived in time

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team

Massachusetts
1 review
0 helpful votes
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Affordable textbook delivered
July 11, 2024

The textbook arrived in good condition. Good alternative to the glossy but pricey ones on Amazon!

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team

Ohio
1 review
0 helpful votes
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Book Review
July 11, 2024

Item was as described and in great shape! Would recommend this site to others looking for used material.

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team

Ohio
2 reviews
0 helpful votes
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Good service
July 11, 2024

I was looking for a book, found it here from google. Bought it, it shipped, I got it fast!

Date of experience: July 1, 2024
BooksRun S. — BooksRun Rep
over a year old

So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team