BooksRun has a rating of 4.4 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
Great price! My only complaint is no envelope to mail it back
Quick, easy, no hassle, best return prices! I will definitely use again.
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
I bought a used book but it was in excellent condition! Just like new!
Thank you for your review, Lilliana! We really appreciate it! - BooksRun Team
Given a good price for books and received check fast.
We are pleased to have you as our customer! - BooksRun Team
Love my bible. Service was great! Kept up to date on shipping.
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
Book arrived in great condition + shipping was fast
Thanks for your feedback! We do appreciate your review and opinion about our services! - BooksRun Team
Good price for my book. Process was simple and I received payment earlier than expected.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
They ship quickly and the books are in great condition. A pleasure to do shopping with them,
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Arrived on time. Book condition as described. Easy ordering.
Thank you for your review, Judith! We really appreciate it! - BooksRun Team
BooksRun consistently ships me good condition books, fair price and are well packaged.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
Shipping was fast and book arrived in new condition. Will rent from here again.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Book arrived quickly, well packaged and as described. Thanks!
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Book was received timely and in exceptional condition.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Fast shipping, great condition. Easy to buy from. Would use this shop again.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Fast shipping and book was as described. Would buy from this seller again!
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
It was easy and I got the check quicker than expected
Thanks for your feedback! We do appreciate your review and opinion about our services! - BooksRun Team
VERY QUICK SERVICE AND BOMB PROOF PACKAGING. I RECEIVED THIS BOOK MUCH QUICKER THAN WAS ANTICIPATED. THANKS!
Thank you for the great review, Jeannette! Hope to see you among our customers in the future! -BooksRun Team
Books showed up on time. No complaints, other than your box here that requires 50 spaces!
Thank you for sharing your experience with us, Thomas! We work hard towards improvements every day and appreciate your opinion! - BooksRun Team
Book came with broken spine, pages ready to fall out. And a giant BooksRun sticker on the back.
We do apologize for any issues that occurred with your order. The issue has already been addressed. Please check your mailbox for resolution. - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thanks for considering us as a seller! We have taken into consideration the feedback to improve our services to keep our customers satisfied by all means. See you more in the future! - BooksRun Team