BooksRun has a rating of 4.4 stars from 2,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
Order arrived faster than expected. Very well packaged, too
Book arrived in good time with no problems.
Thank you.
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
Easy to register the return and learn how much $ you will get
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Accurate Condition - Quick Delivery. Good experience.
Thank you for your positive feedback, Earl! - BooksRun Team
Ordered my book, which came quickly and exactly as described.
Thank you for your positive feedback, Michael! - BooksRun Team
Good customer service that answered and resolved questions quickly.
Thank you for your review, John! We really appreciate it! - BooksRun Team
It's as if I go to the bookstore and get a new book. But for cheaper.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
Smooth transaction and lived up to pricing offers that were made during the quote process.
We are so glad to keep you satisfied with our services! We make a lot of effort to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Directions were clear and I was paid quickly. Great experience
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Very quick service with a great condition book. This won't be the last time I purchase from them.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
Great price, accurately described, received quickly.
Thank you so much for the positive review, Vicki! - BooksRun Team
My book arrived quickly and is in perfect condition
Thank you for your positive review, Kenneth! We are glad you liked our services. - BooksRun Team
I would definitely do business with you again! Quick turnaround!
Thank you for your review, Lorna! We really appreciate it! - BooksRun Team
Product was safely delivered and arrived just as expected.
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
Book arrived in very good condition. Hope to do more business with you soon.
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
My book came quickly and was in great shape. I would definitely order from this company again,
We are pleased to have you as our customer! - BooksRun Team
Great customer service, very friendly and supportive
Thank you so much for the positive review, Maryam! - BooksRun Team
Provides good choices and description of book condition, easy ordering.
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Fast delivery low price high quality……………………….……………
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Very pleased with the service and condition of book as described
Thank you for your review, Louise! We really appreciate it! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team