BooksRun has a rating of 4.4 stars from 2,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
Pretty fast, the books arrived as described and in good condition, Thanks!
Yep, about it. Normal shipping speed, accurate description
Thank you for your positive feedback, Lauren! - BooksRun Team
I love knowing my books are going to be given a second life and the process is so easy!
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
It was a very pleasant, easy and smooth transaction. Super quick shipment, too! Thank you!
You are very welcome! Hope to work with you more, Valerie. - BooksRun Team
Delivered fast and as described! Excellent! Thank you!
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
Great price and fast delivery.
Easy user friendly website
Thank you for your review, Wayne! We really appreciate it! - BooksRun Team
Book is in perfect condition, quick shipping, great price
Thank you for sharing your experience with us, Allena! - BooksRun Team
My textbooks came on time and were in good condition.
Thank you for your positive feedback, Jenny! - BooksRun Team
No customer service. I sent many emails but nobody answer me.
We do apologize for any issues that occurred with your order. The issue has already been addressed. Please check your mailbox for the resolution. - BooksRun Team
Easy to find the books I'm looking for a wonderful prices! Quick shipping. Great experience.
Thank you for sharing your experience, Brienne! That is really nice to hear! - BooksRun Team
Everything was received as promised! Very good. Thank you.
Thank you for sharing your experience with us, Elaine! - BooksRun Team
Although there were some issues with delivering, it was a good experience.
Thank you for your review, Liyah! We really appreciate it! - BooksRun Team
Great experience. Fast service and quick check return! Definitely recommend.
Thank you for your positive feedback, Autumn! - BooksRun Team
Have sold many books here...great prices and great service!
Thank you for the great review, Sheryl! Hope to see you among our customers in the future! -BooksRun Team
Get experience overall, would sell books through here again
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Everything went just like they said it would. Fast transactions.
Thank you for your positive feedback, Kay! - BooksRun Team
Loved this event! The shoes I received inspired me to run a half marathon!
Thank you so much for the positive review, Emily! - BooksRun Team
Arrived on time, good price! Highly recommend and would definitely use again.
Thank you for sharing your experience, Sarah! That is really nice to hear! - BooksRun Team
Good condition fast delivery terrible book glad I did not pay more
Thank you so much for the positive review, June! - BooksRun Team
My expectations were met and the price was decent.
Thank you for your positive feedback, Lisa! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team