BooksRun has a rating of 4.4 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
The book I ordered arrived very quickly and was in great condition as described. Thank you!
Fast, effective, and efficient; there were no issues of concern.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
Books described as "Fair". In Poor condition, with heavy wear and some water damage.
We are sorry to hear that your experience with our company was unsatisfying. Our customer support team will reach out to you shortly in order to resolve this issue. - BooksRun Team
On time. No problems, book quality as expected, works well with abebooks.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
Got less for my books because of one sticker. Won't be back.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
The book was exactly as described. I am very happy with my purchase.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
Book was In great shape for the price. Quick delivery time also!
Thank you for sharing your experience, Jeremy! That is really nice to hear! - BooksRun Team
No problems. Please don't bother me with this nonsense again,
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Excellent order shipping speed, item just as advertised!
We are happy to hear that you liked the item as well as our services! - BooksRun Team
Would buy from them again- great price, quick delivery, product exactly as expected.
Thank you for the great review! Hope to see you among our customers in the future! -BooksRun Team
It was very Fast delivery and good condition of the book.
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
My book arrived earlier than expected and in very good shape.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Book was as described and shipped relatively quickly, well within the time frame outlined.
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Fast and reliable service. Book in condition as advertised.
Thank you for your positive review, Kathy! We are glad you liked our services. - BooksRun Team
The book was delivered quickly, well packaged and in good condition, as described.
Your feedback is greatly appreciated! We will continue working on improving our services. - BooksRun Team
I received the order on time and it is in good condition
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Ordering was easy. Book arrived on time and as described. I will order again
Thank you so much for the positive review, Karina! - BooksRun Team
Order came quickly & book was in very good condition. Would purchase from Booksrun again.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Thank you, good experience, got my money and shipped the book.
Thank you for sharing your experience! That is really nice to hear! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team