From the business
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America.
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aid in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising, allowing us to show you the most relevant results for your search.
The end result is you find the property you are looking for with a minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
BookOnline Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the helpfulness, patience, and friendliness of its agents. Customers frequently highlight positive interactions, noting that representatives go above and beyond to address concerns and facilitate bookings, creating a welcoming atmosphere. However, there are occasional complaints regarding issues with third-party bookings and lack of clarity in communication, which can lead to frustration. Overall, the company’s commitment to customer satisfaction stands out, though improving transparency in the booking process could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
My name is Barbara De Vito, I received a last minute email to help my school upledger as a teacher assistant at the horseshoe. Jesus helped me find a good deal for the 2 nights I am staying there, thank you sooo much :)
Nickolas was wonderful, polite and very helpful. It was smooth and easy booking a suite, changing my reservation and adding my kids. Thank you.
I needed a last minute to due to a family medical emergency. Eugene was so kind, helpful and knowledgeable. He made a rough time much easier. He got me a great room at a good price and kept me calm. Thank you Eugene!
Having just booked my hotel with Jeff at AmericInn in Watertown, SD, the entire experience was top-notch. Jeff took the time to answer many questions and was able to work with me on a few requests. He was very knowledgeable with respect to the area that the hotel is located in. I highly recommend calling Jeff to book your room!
It's so wonderful to find someone who provides such professional, fast, friendly service nowadays! Thanks so much 👍🏽
The motel we were going to book did not have a king size bed only double beds left. If you have a tall spouse you know a double bed usually are not long enough. He found us a nice hotel that accepted our cat and dog. Thank you!
Oscar was a joy to speak with. He handled all of my accommodations. Look forward to staying at your hotel. See you soon.
Greetings and Good Evening, A kind young man named Neal assisted me in finding reservations when his hotel didn't have any reservations available. I had never experienced another hotel assisting accommodation for another hotel before. That was amazing due to the morning that I had with a hotel that I had just checked out of due to very poor accommodations for the price that I was paying. Thank you Mr. Neal for all you did for me. Ms. White of Columbus, GA
Everyone was great especially Christian and Tiffany. Got us in a little bit earlier and saved the day.
My experience was good. She had a lot of information helped me through the process and everything went well and easy.
My experience was quick and simple. The representative was helpful and friendly. He assured that I would receive my HH reward points. Thank you for the support.
Booking at Hampton Inn Boynton Beach. Representative was very professional and all my questions were ansered.
He was so helpful and kind and went above and beyond to help me with my hotel booking. Happy Energy!
Angela was great! So kinds & patient. She was helpful & explained the cost & also what is available at the hotel. She did a super job!
Josue helped me book a room and did a wonderful job in doing so. All my questions were answered respectfully. We always come to this motel when we visit and don't have any complaints.
Johnathan did a fantastic job helping me determine which room I need to change to and booking my reservation. He was very friendly and patient.
Neal was fast and efficiency at booking our room. He even gave me a promotional rate without having to ask for one. Great experience!
Lauren was a please to speak with and book our hotel stay. She answered all of my questions and was very patient when I forgot to give additional information. Thank you, thankyou
The young lady that helped me today was extremely pleasant thoughtful knowledgeable patient and kind. It was a pleasure speaking with her.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members