BookOnlineReviews 5,630

He was very helpful,. Knowledgeable and answered any questions that I had. I appreciated patience as well!

Very good. Nice clerk and easy to talk to. Knowleagble. No issues. Always good experience at Hilton Garden Inns.

The lady who handled my last-minute reservation was very helpful. She quickly grasped what our plans were and came up with a good room.

Person was a bit aggressive and pushy and quoted larger amount and said breakfast included (though it is not).

Time on the phone was right to the point. Very helpful and personable made it easy to understand. Thank you for your time.

I had a rather confusing reservation with three rooms, three different arrival dates, and three different family groups, all coming for a funeral. Tanisha was fabulous and so much help and very very kind. She explained everything very clearly and was a wonderful agent.

Super helpful and knowledgeable. Very kind and patient!. Dzenis is his name, I think but it really eased my stress with him being so helpful and aware of the conference and room rates that I was looking for.

The phone call reservation was a pleasant experience. It was kind/professional, efficient, and quick!

I called and we had my room booked in about 3 minutes with all questions answered He was super easy and polite and efficient to work with I was totally shocked.

He was extremely pleasant and helpful and very thorough. A pleasure to talk to! His name was Armando Joel

Very nice/very efficient/prifessional
Luis miguel, driving in car, pet friendly hotel in Elko, nv
Friendly

Amia was very helpful, caught an error and completed the reservation. She was very friendly and reassuring. She worked as quickly as her system would allow. I think she did a great job.

Helpful and made sure he had all the info correct. Very consciousness. Grateful for the information given

Staff member was awesome. The hotel I was requesting was booked for my dates. However he worked with me and got me into another hotel actually closer to the event we are attending than the first hotel. Je was very professional and friendly.

Talking with a live person is very helpful for tech-challenged individuals like me. Agent Irving was very professionally helpful, receptive and patient.

Humberto did a great job and helped me out perfectly. Really appreciate the help that I received and my experience was great!

Angelica provided excellent service. Answering my questions and explaining.
Angelica waited while I checked both my text and email confirmations. I called yesterday and was told that the airport shuttle didn't start until 4:00 am. Angelica assured me that the shuttle ran 24/7.

Humberto was very cordial and helpful with my booking experience! He answered all of my questions and we were done in minutes!

My experience was very friendly, professional short and simple Customer representative was able to find me a hotel within 10 minutes of my final destination for a very affordable price, with all the accommodations I was looking for a hotel with a good customer review, thanks a lot for your help!

Explained rooms availability, what is included, the rates, check in and out, address location, etc. Very helpful. Thanks