• Boohoo AU

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Overview

Boohoo AU has a rating of 2.5 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Boohoo AU ranks 60th among General Apparel sites.

  • Service
    1
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Boohoo AU?
Top Positive Review

“Looking good”

Kathleen O.
9/27/20

I can't complain they are a great online shop, I have purchased many items from here, they look good, quality garments, many choices, they cater for plus sizes as well also there based in Australia and fast delivery highly recommend this shop

Top Critical Review

“Highly Unprofessional”

Suesu J.
9/18/22

This company is a HUGE SCAM. Clothing sizes are inaccurate and quality is CHEAP. Customer service is Rude and arrogant. They still never gave me back my refund for a missing item in the order.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user suesuz
3 reviews
3 helpful votes
September 18th, 2022

This company is a HUGE SCAM. Clothing sizes are inaccurate and quality is CHEAP. Customer service is Rude and arrogant. They still never gave me back my refund for a missing item in the order.

Tip for consumers:
Avoid this SCAMMING company

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user schilingeryan75
1 review
0 helpful votes
June 1st, 2023

I ordered tops to wear for the christening, which they never arrived on time, when i reached out for help from customer service tracking my order all they said that it was delayed for another 2 weeks on top of the first 2 weeks from my original order, i had no top to wear to the christening, i asked them to help me in sending me a new order the top i can wear for my next day christening celebration i had to attend all they said its this is the policy and to allow 30 days for orders to arrive, unbelievable,The worse worse online company clothing i ever dealt with..

Products used:
Clothes

Value
Shipping
Returns
Quality
Thumbnail of user melindaj3
5 reviews
8 helpful votes
April 29th, 2019

I thought I would give this site a go and purchased a few items (clothing) must say I was very disappointed with my purchase, as sizes inside clothing were completely different to the swing tags sizes (they are not the sizes I ordered) even though Boohoo has made a mistake with my order (sizing) I now will have to pay for postage to return these items if I want a refund mmmm. I am also disappointed with how the clothes look and feel (not made very well) sometimes we can get a real bargain and be really impressed not this time for me, clothing looks cheap and feels cheap.
I do not recommend Boohoo.

Thumbnail of user kathleeno168
5 reviews
2 helpful votes
September 27th, 2020

I can't complain they are a great online shop, I have purchased many items from here, they look good, quality garments, many choices, they cater for plus sizes as well also there based in Australia and fast delivery highly recommend this shop

Thumbnail of user kerrinak
7 reviews
21 helpful votes
April 23rd, 2018

This company has good clothes at a cheap price, they have a simple return policy and there is never any fuss or argument. They subsidise the cost of the return. I love them they leave most other clothing sites in the deep shade.

Thumbnail of user kaylap52
3 reviews
2 helpful votes
March 20th, 2019

Hey, I can see the parcel hasn't moved in a while, and I'm really sorry it hasn't made it to you yet If you can please allow 16 days from the 22nd and if the parcel still isn't with you by the 7th of April please get back in touch with us and we will be able to get you fully refunded for the order. Whatever happens; we got you! Thank you for being so patient. ~Roni

THATS THE RESPONSE I GOT FROM THEIR FACEBOOK PAGE AFTER THEY BLOCKED ME FROM COMMENTING ON THEIR POST. THATS 20 DAYS FROM DATE OF ORDER THEY WANT ME TO WAIT BEFORE ATTEMPTING TO ISSUE REFUND IM LIVID

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