website thubmnail of Boohoo AU
How would you rate Boohoo AU?
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Australia
5 reviews
2 helpful votes
Follow Kathleen O.
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Looking good
September 27, 2020

I can't complain they are a great online shop, I have purchased many items from here, they look good, quality garments, many choices, they cater for plus sizes as well also there based in Australia and fast delivery highly recommend this shop

Date of experience: September 25, 2020
Australia
7 reviews
21 helpful votes
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This company has good clothes at a cheap price, they have a simple return policy and there is never any fuss or argument. They subsidise the cost of the return. I love them they leave most other clothing sites in the deep shade.

Date of experience: April 23, 2018
Australia
5 reviews
8 helpful votes
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I thought I would give this site a go and purchased a few items (clothing) must say I was very disappointed with my purchase, as sizes inside clothing were completely different to the swing tags sizes (they are not the sizes I ordered) even though Boohoo has made a mistake with my order (sizing) I now will have to pay for postage to return these items if I want a refund mmmm. I am also disappointed with how the clothes look and feel (not made very well) sometimes we can get a real bargain and be really impressed not this time for me, clothing looks cheap and feels cheap.
I do not recommend Boohoo.

Date of experience: April 29, 2019
Australia
1 review
0 helpful votes
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I ordered tops to wear for the christening, which they never arrived on time, when i reached out for help from customer service tracking my order all they said that it was delayed for another 2 weeks on top of the first 2 weeks from my original order, i had no top to wear to the christening, i asked them to help me in sending me a new order the top i can wear for my next day christening celebration i had to attend all they said its this is the policy and to allow 30 days for orders to arrive, unbelievable,The worse worse online company clothing i ever dealt with..

Date of experience: June 1, 2023
Australia
3 reviews
3 helpful votes
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Highly Unprofessional
September 18, 2022

This company is a HUGE SCAM. Clothing sizes are inaccurate and quality is CHEAP. Customer service is Rude and arrogant. They still never gave me back my refund for a missing item in the order.

Date of experience: September 18, 2022
Florida
3 reviews
2 helpful votes
Follow Kayla P.
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Hey, I can see the parcel hasn't moved in a while, and I'm really sorry it hasn't made it to you yet If you can please allow 16 days from the 22nd and if the parcel still isn't with you by the 7th of April please get back in touch with us and we will be able to get you fully refunded for the order. Whatever happens; we got you! Thank you for being so patient. ~Roni

THATS THE RESPONSE I GOT FROM THEIR FACEBOOK PAGE AFTER THEY BLOCKED ME FROM COMMENTING ON THEIR POST. THATS 20 DAYS FROM DATE OF ORDER THEY WANT ME TO WAIT BEFORE ATTEMPTING TO ISSUE REFUND IM LIVID

Date of experience: March 20, 2019