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Bonanza

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California
1 review
2 helpful votes
Follow Lisa m.
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I am a seller in EBay and Amazon. But in EBay and amazon, lots of the buyer return the item which is not making sense. The reason of those are just like these "I don't like it" or "change my mind". And for the return shipment, the $#*!ing buyer also don't want to pay the return shipment. More over, EBay and Amazon protect the buyer. They don't protect the seller.

I have read the negative feedback of this topic. They both the buyers and I think their reason of the RMA are not reasonable. If the item is defective, that the seller fault. But usually the buyer tell lies. I receive the RMA everyday from EBay and Amazon. After I receive the RMA, I will test it and figured out that is not defective. So that is terrible for selling in EBay and Amazon.

But in Bonanza, they know that the RMA from the buyers who are cheap $#*! and they will make the seller lose money. If bonanza doing this way, this is the protection of seller. More over, the reason of the buyer do the online shopping because it is cheaper than retail store a lot. Price is very important to the buyer only, not the service. Even we do the good job, they are still making a lot of RMA.

So for other country, why they don't want to sell the stuff to USA because the buyers in USA usually being terrible STUFF (RMA by non sense reason.).

From the data, the average qty of RMA from one person in USA for the whole year, which can fit the 24 feet container. So is it terrible?

Hope bonanza will protect the seller and make the transaction more fair between seller and buyer.

Date of experience: February 5, 2018
Michigan
1 review
4 helpful votes
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SCAM
June 27, 2022

Ordered one product & they switched sizes from what was advertised... SCAM SCAM
Don't order anything they have no phone to contact... BUYER BEWARE! Gave it a star as I had to... BUT ZERO RATING

Date of experience: June 27, 2022
Wisconsin
1 review
19 helpful votes
Follow Mark J.
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Signed up as a seller, traffic was minimal with limited actual sales. Then one day, I get five notices of bid cancellations one right after the other over 5 minuets. Strange I got no bid notice, just these cancellations, so I attempt to log into my account, can't! Several attempts, nothing, contact customer service.

Day later I get a form email, an algorithm determined my booth was high risk, so they CANCELLED my account, closed my booth and its within their terms to be able to.

I write back, How can this be, my booth had little to no activity, sales were minor, basically a no hassle customer, another day goes by, same form email, not even the courtesy of real person's reply.

It was an outlet but not that big of a deal, but then I come to find out that many, many buyer's have had issues purchasing an item, paying then not receiving the item, not being able to contact the seller or no reply or booth closed, with no help from Bonanza.

Then I see the light, I had one high end item on my site, collectible one of a kind at $2500. I'm assuming it sold, they got the funds, closed my booth and now the seller is out there with nothing, thinking I ripped him/her off, when its the site.

I think this scam has been going on for some time, and no one is wise due to the sheer size and the reluctance to people to go through the hassle. Friends. Blow the whistle on these guys, if you get ripped off file a complaint with the Consumer Financial Protection Board, the FTC and your state's attorney general. Only way this will be solved, the internet is not a hole, there is someone at the other in Washington manipulating the system to rip you off! I've done my part, now you do yours, don't take it!
Best of Luck.

Date of experience: January 30, 2016
Jackson B. Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Pennsylvania
1 review
0 helpful votes
Follow Laura W.
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Quick shipping, t-shirt came just as described. The t-shirt is good quality material. I highly recommend doing business with bonanza.

Date of experience: October 10, 2017
GB
1 review
7 helpful votes
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I recently bought Chloe 75ml, Chanel No 5 100ml and Dolce & Gabbana 'The One' 100ml from the seller Robo Tancos at Computeriam and they are all disgustingly made fakes that smell like cat p*ss.
DO NOT BUY FROM HIM he is a SCAMMER and charges 11 US Dollars per item to ship from Slovakia when he resides in the UK. I am from the UK and that dishonest slime conned me out of £110.

Date of experience: March 15, 2016
Jackson B. Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

California
1 review
10 helpful votes
Follow Dominic M.
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I had been checking mail like usual and somehow after giving my email address several times I ended up on a site that says you can work from home on FB and get paid easily. On the page which was done right, the correct persona etc. You have to see if you qualify by living in the right geographical area only in the USA anybody practically could meet the 5 qualifications. Then you would be asked to pay what was called a fee to get only the serious applicants for a meek 47 dollars. At one site they were offering the money back if you were not accepted also easily refunded if you were not happy etc. Ok you comprehend all that, READ THE FINE PRINT BEFORE PURCHASE all of it in any case the whole thing is total BS and they pretty much say it in the print it gets the blood flowing a bit faster it unbelievable the extent they went through to pull this one off they did a good job they got me. I will try for a refund but I already chalked another one up one more dont mater, I wish I could just stop them so someone else dont get hit for sure the people who created the site have the talent to take this down and create another legit site and that is that until the next one rolls around.

Date of experience: May 21, 2016
Ohio
1 review
0 helpful votes
Follow Ronald J.
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Very good quality on the jersey don't let low price fool you it is a top of the line jersey. Fast worldwide delivery and up to date tracking.

Date of experience: August 31, 2018
Pennsylvania
1 review
2 helpful votes
Follow Tracey S.
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I only reviewed the item I purchased. Dogcat that was the seller was very bad! I was provided tracking numbers that did not work 2x, took over 3 weeks to get my order, which I read reviews that they shipped very quick. So I had a hiking trip planned and needed the tick collars for the trip. I did not receive them until 12 days after I was promised. Therefore one of my dogs was bit by a tick, acquired Anaplasmosis, a very life threatening disease from the tick. I almost lost him due to this disease. He will never be free of this disease, and may have reoccurring outbreaks of it the rest of his life. His blood platelets are critically low and will not rise without a blood transfusion of which I could never afford. So, bc of this darn seller not getting my order out until I started complaining about not receiving it and I was going to contact my credit card and stop payment on it was when I finally received some real tracking numbers and then I finally received it. But it was too late, my dog will forever be burdened with anaplasmosis. This is such a sad event all bc the seller did not send my order out when promised!

So yeah, I did not give Dogcat a good review, only the collars.

Date of experience: November 14, 2017
Florida
1 review
1 helpful vote
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OMG, the support is so slow I can't imagine. I am waiting for an important answer to my questions for over a week now. Very bad service

Date of experience: December 4, 2020
Florida
1 review
3 helpful votes
Follow cesar l.
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Ordered more than 20 days ago they created a label that never been used yet because product is on backorder and now they say product was shipped.

Date of experience: June 7, 2023
Nebraska
1 review
2 helpful votes
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Bonanza helped me find classic auto parts for a reasonable price that beat EBay and Amazon. I'm a fan!

Date of experience: August 22, 2017
Illinois
1 review
0 helpful votes
Follow Timothy M.
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I have experienced only great people to deal with and sellers who care about their customers. Recommend to all.

Date of experience: May 30, 2019
Jackson B. Bonanza Rep
over a year old

Hi Timothy M., thanks for your review. We're happy to hear that. We appreciate your support of Bonanza!

India
1 review
9 helpful votes
Follow Ashwini K.
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Somebody please update me on my package which I odered a month ago, but no news atll all. The tracking ID is is useless!

Transaction Summary
Sold on: 04/11/16
Payment type: Paypal #2ST*******U*******U
You left negative feedback on 05/11/16
Shipped on: 04/11/16
Tracking: LN*******US Refresh tracking information
Tracking information:

The package has not yet been received by the shipper.

Click here to view the complete tracking info

The estimated delivery date for your package is Friday, April 15th.

Date of experience: May 18, 2016
Texas
2 reviews
2 helpful votes
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TERRIBLE EXPERIENCE
April 7, 2020

My first experience with Bonanza was years ago when I ordered an ipad for my mother for Christmas. The seller had poor communication and at the last minute my ordered was cancelled with no explanation and I was scrambling to buy an ipad with just days until Christmas. I swore I wouldn't use Bonanza again. Fast forward March 25th 2020 I decided to give it another go and purchased some monitors I needed to set up my home office. Seller told me when payment is cleared they would ship. I saw my account was debited on March 26th but didn't receive any communication from the seller. I reached out on April 2nd to ask if it had shipped and I was sent an email saying that my order had been shipped. On April 6th I was feeling antsy about my order, because I needed these monitors to perform my job properly, I again reached out to the seller requesting a tracking #. A couple hours later I receive an email and I quote "I apologize, but we're actually out of stock on this item. Bonanza did not update in time to aura that we are out." What?!?! So now I have to reorder these items and wait for them to come in. How frustrating. So for sure I will never purchase through Bonanza again!

Date of experience: April 7, 2020
Ohio
1 review
3 helpful votes
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I received a text from Cash app support stating my transaction for $199.00 was declined because they thought it fraudulent, well it was.

Date of experience: October 29, 2023
New York
1 review
11 helpful votes
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Poor business
September 10, 2015

My account is supposed to be activated but I cannot get into it. I have contacted Bonanza but receive no reply so don't bother with them.

Date of experience: September 10, 2015
Jackson B. Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Pennsylvania
1 review
2 helpful votes
Follow Joe r.
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I bought jewelry for my wife's birthday. This is not a skill that I have.
The site made it easy and my wife loves her present.

Date of experience: August 2, 2017
Washington
1 review
6 helpful votes
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Wtf
November 28, 2016

It has been 6 days since i ordered my product and nothing has arrived in the mail yet, not to mention the website is buggy AF.

Date of experience: November 28, 2016
Hawaii
1 review
3 helpful votes
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Terrible service
June 17, 2017

Terrible online service, said they would ship for free to my location, only to get a late email saying shipping would cost an extra $250 dollars.

Date of experience: June 17, 2017
Michigan
1 review
1 helpful vote
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Best free to sell site
December 24, 2022

Free site new member already a sale. Great customer service, fast friendly. Community help
Great to.

Date of experience: December 22, 2022

Overview

Bonanza has a rating of 2 stars from 943 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 570th among Marketplace sites.

service
177
value
158
shipping
139
returns
125
quality
141
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