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Bonanza

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California
2 reviews
6 helpful votes
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Ripped off!
February 17, 2020

DO NOT BUY FROM BONANZA OR ATTICTREASURESGALORE!
THEY ARE THIEVES!
They took my order and billed my credit card. Then they sent me an email saying 'item out of stock'.
They did not refund my money! After numerous emails to them, they still have not responded.
THEY ARE THIEVES!
They have $39.39USD of my money. Not much. But if they STEAL this much from someone every day, it will earn them $14,377.35 in one year. DO NOT BUY FROM THESE CRIMINALS!
(If they return my money, I will retract this review)
Sincerely UNHAPPY!

Date of experience: February 17, 2020
Jackson B. Bonanza Rep
over a year old

Hi William,

Thanks for leaving this comment and so sorry to hear about your experience. We'd love the chance to make things right. If you have time, please email us directly at support@bonanza.com so we can best assist you. Thanks!

Canada
1 review
7 helpful votes
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I've been buying spells from Cassia4 since last year with no results in anything at all.My story is that they had a spell which they claimed to be super powerful so I brought it due to being desperate for a brighter future, i brought this spell around first week of November 2017 and since now March 20 2018 still not even a tiny bit of result! Nothing at all! Someone even told me Sheila/Albina is doing nothing in her side to help me, I message her if its true and she said nothing. She keeps telling me she's boosting the spells since January 2018 till of course now March 20 2018. If i had brought these boosting spells since January till now it would have cost me more than 6k+ i am glad i didn't buy those boosting spells because it will be like this.
No results because she is not honest and pretends to be nice. Thanks for scamming/wasting my time since last year/making me trust her like a friend. Highly disappointed! If you want to see false reviews she makes people write for her shop to look good and no results then i recommend you to find her for false hope
And p.s.the psychic readings they have are never accurate, i recommend you wait until you see it happening to write a review for her.

Date of experience: March 20, 2018
Minnesota
1 review
0 helpful votes
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Great quality
November 6, 2018

I ordered two Washington Capitals jerseys from Bonanza and was really happy with the quality. I have another jersey from NHL's shop and the quality is similar but for half the price.

Date of experience: November 4, 2018
Jackson B. Bonanza Rep
over a year old

Hi Kari C., thanks for your review! We're happy to hear that. Thanks for shopping on Bonanza!

Washington
1 review
1 helpful vote
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Fraud to buy here
January 27, 2017

Recently i buyed ipad from here, they told 1 - 10 days and they give usps tracking number within 1 day butee item shows in transit and you never receive item. And this site provides seller details for assistance and seller say item will deliver in couple of days, after two days when wecall them again two days, this site sellers are true scam, i have cancelled my order after approximately waiting fo 24 days i hope i receive my money from them

BE CAREFUL BUYERS

Date of experience: January 27, 2017
Michigan
2 reviews
16 helpful votes
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DON'T Go for it
April 21, 2018

Here the reviews are more positive than negative? I almost went for it... something fishy... I just check BBB only 4 positive reviews, 92 NEGATIVES. NOT worth it!

Date of experience: April 21, 2018
Texas
1 review
10 helpful votes
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Farewell, $36...
December 31, 2015

Less than 24h after placing my first order, I received this:

"The seller has been permanently suspended from Bonanza due to non delivery of items. Based on the activity on their account, we believe that they are acting in a fraudulent way. Bonanza errs on the cautious side when dealing with such sellers and we have permanently removed them from our site. We would ***Highly*** recommend that you contact PayPal as soon as possible and file a dispute so you can get a refund. If you are still in communication with this seller, we would highly recommend that you still file the claim and do not cancel the claim with PayPal until you have a confirmed refund."

And for Mark D, (who is apparently a Bonanza Rep), I've heard that Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

UPDATE: After filing a dispute with PayPal, the Bonanza seller (not Bonanza themselves) did not respond, and I did finally get a refund. Still a complete waste of time and unneeded frustration.

Date of experience: December 31, 2015
Jackson B. Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

New York
1 review
6 helpful votes
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I've wasted YEARS listing and tweaking my listings on Blownanza.com, but they have NO traffic, NO views, so NO SALES! What a letdown. MINUS 10 STARS, and I wish I never heard of these overpromising bullsh*tters!

Date of experience: February 18, 2020
Jackson B. Bonanza Rep
over a year old

Hi Brandon,

Thanks for the comment and sorry to hear about the lack of traffic. As you know there are many factors that contribute to a successful booth. We'd be more than happy to review your account in detail and offer suggestions as needed. If you can, please email us at support@bonanza.com so we can better assist you. Thanks!

Wisconsin
1 review
3 helpful votes
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FAKE MAUI JIM SUNGLASSES
September 11, 2023

Ordered Maui Jim sunglasses and got a fake pair. Not getting help from Bonanza nor the seller. Asked for a refund and so far nothing

Date of experience: September 11, 2023
New York
2 reviews
4 helpful votes
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My complaint to BBB: I decided to sell some computer and other electronic equipment. Reviews of bonanza.com were fairly decent and they offered a service to post items for free (see attached FAQ). Upon sale, they would then take certain fees. I understood this to be the case and accepted their fee structure.

I then received emails that I should "open the store." I thought it already was but went ahead and did so. I did NOT see any reference to a now MONTHLY fee of $25 and was unaware that this would be charged--if they stated this when I "opened" the store, it was NOT clear and I did not realize it until I received my c/c bill.

I immediately cancelled this "subscription" and contacted them requesting a refund. They refused, saying they'd already "provided a service" which was a service that yielded NOTHING. I removed my store and blocked them from placing further charges on my c/c.

I find their business model dishonest, misleading and their response arbitrary. I want my $25 returned immediately. I have uploaded the pertinent FAQs as found today, August 25,2022 on their website [done with BBB, not this site].

Date of experience: August 25, 2022
Florida
1 review
6 helpful votes
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Not clear in exactly what they are selling. But are sure to tell you that what you thought you were getting in non refundable whether you want it or not. AVOID BONANZA.COM!

Date of experience: December 30, 2015
Jackson B. Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

California
1 review
1 helpful vote
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Great customer service!
October 10, 2022

I had a problem with my first order from this site. Zainaldockter20'sbooth and Bonanza addressed my issue promptly and I am satisfied and I will purchase from this site again.

Date of experience: October 9, 2022
California
1 review
6 helpful votes
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Terrible
May 14, 2023

This site is not very good, some sellers are good, but the Bonanza platform is terrible. Don't waste your time, they offer no support.

Date of experience: May 14, 2023
New Jersey
1 review
9 helpful votes
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Worst company ever. Won't honor returns or exchanges. Customer Service reps all have an attitude. This could be a Ponzi scheme. Already reported to BBB.

Date of experience: November 12, 2016
Colorado
1 review
4 helpful votes
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You suck!
July 16, 2017

I can't even register to sell and I have black diamond sealed vhs. Your website keeps telling me my email isn't valid! Only had it for 20 yrs!

Date of experience: July 16, 2017
District of Columbia
1 review
3 helpful votes
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Never Again..
August 23, 2018

When a company does not respond to tracking inquiry sends a red flag. Reasonable prices but emphasis on customer service is just as important.

Date of experience: August 23, 2018
Nevada
1 review
0 helpful votes
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Perfect custom tailoring
January 27, 2018

Gave measurements and received the costume in a couple short weeks. Fits better than anything Ive ever had made costume wise. Would highly recommend.

Date of experience: January 26, 2018
Kansas
1 review
23 helpful votes
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I just did some shopping from bonanza and they never sent me a confirmation email. Is this normal or should I take legal actions

Date of experience: October 22, 2015
New York
1 review
1 helpful vote
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I love it. Great quality and works super cool. I will be ordering more products again. Thank you Bonanza for this amazing product.

Date of experience: June 22, 2018
Illinois
1 review
11 helpful votes
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Dont wast time selling here. Your Competitors will lie to get your account closed and stupid bonanza customer service believes the lies.

Date of experience: August 15, 2012
GB
1 review
2 helpful votes
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Difficulty leaving
May 26, 2021

I tried to exit this site some months ago they have not acted on my request to do so and I cannot see the cancel option in other options

Date of experience: May 26, 2021

Overview

Bonanza has a rating of 2.1 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 569th among Marketplace sites.

service
177
value
158
shipping
139
returns
125
quality
141
This company does not typically respond to reviews